Mail not being received!

Mail not being received!

in Account & Technical Support

Posted by: Aller.3089

Aller.3089

My wife is playing on Mac Beta and starting last evening when she trys to send me items to my character on the PC client, the mail never reaches my inbox.

We have lost several items before we discovered the problem. Has anyone else experienced this?

Mail not being received!

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

I haven’t had any issues with this personally, but what I have had issues with is sending email if I don’t spell the name right or use caps properly. EX: Character name is Mary Sue Williams, but if you type mary sue williams, the mail will not send, it says the character doesn’t exist. You have to make sure there are capitals where capitals exist.

Also, you can only have up to 10 emails from other players in your inbox at any given time. So if you send lots of items, make sure to delete them promptly after the item is removed. And if you happen to get gold spammers emailing you, report those and delete them promptly also, I was having issues with not getting mail until I realized that I had about 8 of those suckers in my mail waiting to be deleted.

Hope this helps.