Guild Wars 2

Hello there!
I’ve been having this problem for about 3 years now:

Whenever I attempt to whisper somebody it lags for a huge amount of time.

If I do /w to start the whisper- nothing happens and 5 minutes later the game focus changes to allow me to start typing the whisper (preventing me from moving in PvP).

This has really gotten in the middle of me leading my guild: I have had to make do for about 3 years but enough is enough. I have reset my game client, run the repair, deleted all my friends, and even deleted my local.dat.

Interestingly enough, I haven’t had this issue on any other accounts on this computer and I run into this issue on all of my other computers please.

I would very much appreciate getting guidance on this problem. Thanks

Two months later and same problem.
Can someone please look into this?

This problem is reproducible, and it has to do with looking up the guild membership history list.

As a guild leader, you are probably looking frequently at the history list who joined and left your guild. If you open the list, there are normal entries and some with “…”. These are from ex-members who left some time ago. If you watch the list, every 10-20 seconds one of these “…” entries turn into text and show who joined or left. The delay seems to be connected to some name caching system: the names of the people still in your guild are cached, and their entries are shown immediately. The names of the people who left are not cached any more and have to be looked up, and only after the lookup the entry turns from “…” to text.

Now, while the system is internally still looking up these names, you are unable to change to the whisper chat. As soon as all pending “…” entries are looked up, your whisper chat actions are suddenly performed.
If you saw 2-4 “…” entries, the lookup takes 1-3 minutes. If you scroll through a few pages of the list, it takes many minutes. It doesn’t matter if you close the guild window – the lookup of the names is somewhat queued internally and performed anyway. You are able to whisper only after all name lookups completed.

So the workaround is:
Don’t look at the guild membership history page. And if you must look, don’t scroll down. Look only look at the first page, then the delay with the whisper chat is only a minute or so.

Silmar Alech.4305:

This problem is reproducible, and it has to do with looking up the guild membership history list.

As a guild leader, you are probably looking frequently at the history list who joined and left your guild. If you open the list, there are normal entries and some with “…”. These are from ex-members who left some time ago. If you watch the list, every 10-20 seconds one of these “…” entries turn into text and show who joined or left. The delay seems to be connected to some name caching system: the names of the people still in your guild are cached, and their entries are shown immediately. The names of the people who left are not cached any more and have to be looked up, and only after the lookup the entry turns from “…” to text.

Now, while the system is internally still looking up these names, you are unable to change to the whisper chat. As soon as all pending “…” entries are looked up, your whisper chat actions are suddenly performed.
If you saw 2-4 “…” entries, the lookup takes 1-3 minutes. If you scroll through a few pages of the list, it takes many minutes. It doesn’t matter if you close the guild window – the lookup of the names is somewhat queued internally and performed anyway. You are able to whisper only after all name lookups completed.

So the workaround is:
Don’t look at the guild membership history page. And if you must look, don’t scroll down. Look only look at the first page, then the delay with the whisper chat is only a minute or so.

That’s some great information thanks!
It’s such a shame that there is such a huge problem and that it hasn’t been fixed yet at all.