(edited by Meemness.8159)
Me and my Internet connection
Technical Support
Hey there Meemness,
Are you running Guild Wars 2 on a MacBook or an iMac?
If you are running the game on a MacBook you may want to try using a different internet connection such as a family or friends internet. While connected to the other network you will want to test both the via Ethernet and wireless connections to the game client.
Doing this will let me know right away if the issue is with your network/ISP or not and will cut down on the troubleshooting that needs done.
If you are running the game client on an iMac, doing the above troubleshooting is going to be a bit harder so I would suggest submitting a ticket via our support system. This will allow me to assist you with your issue directly.
You can read through the following thread if you need assistance with submitting a ticket.
Lacey
Hey there Meemness,
Are you running Guild Wars 2 on a MacBook or an iMac?
If you are running the game on a MacBook you may want to try using a different internet connection such as a family or friends internet. While connected to the other network you will want to test both the via Ethernet and wireless connections to the game client.
Doing this will let me know right away if the issue is with your network/ISP or not and will cut down on the troubleshooting that needs done.
If you are running the game client on an iMac, doing the above troubleshooting is going to be a bit harder so I would suggest submitting a ticket via our support system. This will allow me to assist you with your issue directly.
You can read through the following thread if you need assistance with submitting a ticket.
Lacey
Hello Lacey Hiteshue,
I’m using iMac , i will submit support ticket right away .
Thank you!