Messy Crashes
Some people have had success by deleting the gw2.tmp file and restarting.
John Smith: “you should kill monsters, because killing monsters is awesome.”
I recently started having similar issues. For me, they seemed to have started around the Jan10th patch. I had the 310.70 driver installed at the time. See my thread in the tech support area. (https://forum-en.gw2archive.eu/forum/support/tech/Crashing-problems/first#post1283603) …not that ArenaNet has bothered to reply. Seems to be a common theme around here these days.
Basically, I ended up going to the 306.97 nVidia driver and setting the framerate limiter in the game to 60fps. Installing the driver, I do not install the 3D vision stuff (Can’t use it) or the nVidia HD audio driver (Using RealTek). I was still having crashing issues regardless of what the framerate limiter was set to on both the 310.70 and 310.90 drivers and have crashing problems if I set the limiter to unlimited with the 306.97 drivers. I’ve also turned v-sync off globally in the nVidia control panel. After about 5-6 hours of play in GW2, I have not had issues using this configuration. It even seems stable with very busy events, such as the Claw of Jormag. I do not have such issues with any other games that I’ve tried. I have tested with Nexuiz, Skyrim, Warp, Left 4 Dead 2, Darksiders 2 and Rage. I have also stress tested and benchmarked the card with both FurMark and OC Scanner (I have an eVGA card) and have had no issues and no artifacting.
If you don’t mind swapping drivers, try this configuration and see if it helps.
This IS a GW2 game bug, I have no doubt about it.
(edited by Leamas.5803)
I would try pretty much anything someone could offer as a possible resolution. I will download that driver version and see what happens. I’ll report back once I have time to get into the game and play for a couple hours with the 306.97 driver.
I recently started having similar issues. For me, they seemed to have started around the Jan10th patch. I had the 310.70 driver installed at the time. See my thread in the tech support area. (https://forum-en.gw2archive.eu/forum/support/tech/Crashing-problems/first#post1283603) …not that ArenaNet has bothered to reply. Seems to be a common theme around here these days.
Basically, I ended up going to the 306.97 nVidia driver and setting the framerate limiter in the game to 60fps. Installing the driver, I do not install the 3D vision stuff (Can’t use it) or the nVidia HD audio driver (Using RealTek). I was still having crashing issues regardless of what the framerate limiter was set to on both the 310.70 and 310.90 drivers and have crashing problems if I set the limiter to unlimited with the 306.97 drivers. I’ve also turned v-sync off globally in the nVidia control panel. After about 5-6 hours of play in GW2, I have not had issues using this configuration. It even seems stable with very busy events, such as the Claw of Jormag. I do not have such issues with any other games that I’ve tried. I have tested with Nexuiz, Skyrim, Warp, Left 4 Dead 2, Darksiders 2 and Rage. I have also stress tested and benchmarked the card with both FurMark and OC Scanner (I have an eVGA card) and have had no issues and no artifacting.
If you don’t mind swapping drivers, try this configuration and see if it helps.
This IS a GW2 game bug, I have no doubt about it.
Once in the game, go in to video options. It’s important to remember to set the frame limiter to 60fps. It crashed on me if I left this set to unlimited. I haven’t noticed any performance change when changing to 60fps. I don’t know if the vertical sync in the nVidia control panel makes a difference, but it’s something to try.
I would try pretty much anything someone could offer as a possible resolution. I will download that driver version and see what happens. I’ll report back once I have time to get into the game and play for a couple hours with the 306.97 driver.
I recently started having similar issues. For me, they seemed to have started around the Jan10th patch. I had the 310.70 driver installed at the time. See my thread in the tech support area. (https://forum-en.gw2archive.eu/forum/support/tech/Crashing-problems/first#post1283603) …not that ArenaNet has bothered to reply. Seems to be a common theme around here these days.
Basically, I ended up going to the 306.97 nVidia driver and setting the framerate limiter in the game to 60fps. Installing the driver, I do not install the 3D vision stuff (Can’t use it) or the nVidia HD audio driver (Using RealTek). I was still having crashing issues regardless of what the framerate limiter was set to on both the 310.70 and 310.90 drivers and have crashing problems if I set the limiter to unlimited with the 306.97 drivers. I’ve also turned v-sync off globally in the nVidia control panel. After about 5-6 hours of play in GW2, I have not had issues using this configuration. It even seems stable with very busy events, such as the Claw of Jormag. I do not have such issues with any other games that I’ve tried. I have tested with Nexuiz, Skyrim, Warp, Left 4 Dead 2, Darksiders 2 and Rage. I have also stress tested and benchmarked the card with both FurMark and OC Scanner (I have an eVGA card) and have had no issues and no artifacting.
If you don’t mind swapping drivers, try this configuration and see if it helps.
This IS a GW2 game bug, I have no doubt about it.
So I was able to play for roughly an hour by myself prior to today’s patch with the driver you recommended, 60fps frame limit, and my settings at medium. Immediately after patching I continued to have issues. Now it seems to be even worse. Whenever the game crashes, it doesn’t close the process and won’t allow me to end it (not the task, the process). Then when I go to reboot my computer to clear all of my processes, my computer “shuts down”, but the power won’t turn off. I have to hold down the power button until it shuts off. Then when it boots back up again it’s just like I had done a normal restart (no windows errors from a bad shutdown). It appears that the GW2 process that is hanging is causing my computer to hang as well. I am not a happy player.
So I was able to play for roughly an hour by myself prior to today’s patch with the driver you recommended, 60fps frame limit, and my settings at medium. Immediately after patching I continued to have issues. Now it seems to be even worse. Whenever the game crashes, it doesn’t close the process and won’t allow me to end it (not the task, the process). Then when I go to reboot my computer to clear all of my processes, my computer “shuts down”, but the power won’t turn off. I have to hold down the power button until it shuts off. Then when it boots back up again it’s just like I had done a normal restart (no windows errors from a bad shutdown). It appears that the GW2 process that is hanging is causing my computer to hang as well. I am not a happy player.
kittenty…it sounds like we might have had it resolved. I’ll give it a try tonight and let you know how I make out, but suspect I’ll have similar issues. There is a new beta driver that was released today that you can try, 313.95.
Still using the 306.97 drivers, I had no issues last night, did the Shatterer and about 6 heart vendors in the region with no issues. ArenaNet really has to dig in to this. It’s a common enough problem that hardware cannot be blamed. I didn’t try the 313.95 drivers for fear of breaking it again.
I know the servers as a whole were having major issues right after patching. Maybe it is resolved now. I downloaded and am running AVG’s tuneup program and once it is done I will try the game again. Perhaps I won’t have the same issues.
Still using the 306.97 drivers, I had no issues last night, did the Shatterer and about 6 heart vendors in the region with no issues. ArenaNet really has to dig in to this. It’s a common enough problem that hardware cannot be blamed. I didn’t try the 313.95 drivers for fear of breaking it again.
Still the same issues. I ended up installing the game on an external HDD to see if maybe there are issues with my main HDD that aren’t being detected, and the game still froze after a few minutes of playing. I’m installing the new beta driver right now.
I forgot to mention, my wife has the same exact machine as I do. I matched all of her settings, drivers, etc, and I still have the issues. Her install of the game is a direct copy+paste of my install. I’m really not sure why I am having issues at all. This reminds me a lot of when Doom 3 came out, had the new DRM security crap on it, and it wouldn’t even allow certain hardware to run it even though it had the potential to, and was the same hardware my dad was running. That was a $50 waste that I never got to play. Seems to be heading down that road with this game too….
I forgot to mention, my wife has the same exact machine as I do. I matched all of her settings, drivers, etc, and I still have the issues. Her install of the game is a direct copy+paste of my install. I’m really not sure why I am having issues at all. This reminds me a lot of when Doom 3 came out, had the new DRM security crap on it, and it wouldn’t even allow certain hardware to run it even though it had the potential to, and was the same hardware my dad was running. That was a $50 waste that I never got to play. Seems to be heading down that road with this game too….
If it’s the exact same everything, right down tot the memory and video card…you might start looking at testing the hardware.
OC Scanner is a good GPU testing utility if you have an eVGA card. FurMark is a good GPU stress test utility otherwise, but read up on how to use it because you CAN literally fry your card with it.
Intel has a tool called IPDT for testing the CPU. Use Memtest to test the memory. Other than that, you might want to contact Dell to see if they have any suggestions, especially if you’re still under warranty.
Out of curiosity, and it shouldn’t make any difference, but try disabling the sound and playing it with no sound, just to rule it out.
(edited by Leamas.5803)
I know my hardware was fine since I ran the game on another HDD, swapped RAM, and even had my mobo replaced which replaces my video and sound card as well. I ended up reformatting my machine again for a 3rd time and made sure to turn off AA, turn on v-sync, and set the frame limiter to 60 (all things said to be done by this post – http://www.tomshardware.com/forum/122126-13-crashes). I haven’t had any issues….YET. I have only played in the world and not in any dungeons yet, but will post again if I have issues again. Thanks for the help.