Missing Gold

Missing Gold

in Account & Technical Support

Posted by: kryo.3586

kryo.3586

Hi,

Logged off last night with about 120 gold. Logged back in this morning with only 90 gold. Is there a way that I could trace where this has gone? Any outgoing mail that has been sent etc.

Tnx

Missing Gold

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

You will need to contact support, there is always a possibility you were hacked.

Another possibility, does anyone else such as a sibling or a roommate have access to your computer? If you have password remembered and they do, someone could have logged on and done something with your money.

Missing Gold

in Account & Technical Support

Posted by: kryo.3586

kryo.3586

Hey,

I’m the only one with access. I’ve checked TP so many times now there is nothing that I have bought or placed an order for that would be 30g. I’ve checked my bags and I haven’t got anything that I may have misclicked and bought.
I really can’t see where the money has disappeared too. I can only think that I bought a sigil for 3 silver last night but the TP took 30g instead.

Missing Gold

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

I don’t think that’s likely, that the TP took 30 gold instead of 3 silver, however if money disappeared then it’s a bug, someone got into your account or you did something and forgot. It’s really only something that support will be able to answer. There is no way that anyone, including ANet staff, can answer this on the forum.