Missing HoM Rewards

Missing HoM Rewards

in Account & Technical Support

Posted by: Mr Agony.1632

Mr Agony.1632

Q:

Logged in today, got a letter stating I had been given GWAMM title by mistake. To correct the issue they revoked my unearned HoM titles/rewards.

Ok. Good. I only bothered with the first 30 points, anyway.

Problem is it took my earned rewards with it. Namely the achievement points, titles, and my ability to get any skins/pets I didn’t already have in the wardrobe.

All the skins I had in the wardrobe stayed in the wardrobe, but I when I go back to the HoM with my portal stone to get skins or capture the pets. They are gone.

Anyone else having this issue/know how to fix it?

An Evon Gnashblade supporter on a desperate search for Kiel’s credentials.

Missing HoM Rewards

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

A:

That bug was supposed to be fixed. If you continue to have issue, you can contact the CS Team viz the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

Missing HoM Rewards

in Account & Technical Support

Posted by: FlamingFoxx.1305

FlamingFoxx.1305

Try logging in to GW1 if you’re able to. It might reset it? Otherwise you need to contact Customer Support. I remember someone having the issue a while back, I can’t remember what the solution was.