Missing items from bank

Missing items from bank

in Account & Technical Support

Posted by: DireLeon.1096

DireLeon.1096

I’m missing 10 Exquisite Oricalcum Charged Quartz Crystals (sp?) from my bank vault. It took me forever to stockpile those for my characters AND I spent real world money for gems to get many of the mats. Why were they removed?

Missing items from bank

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Perhaps, your account has been compromised. Check your computer for security issues, and also check all your characters’ inventory, guild bank, etc.

If you still feel the items are missing, you can ask CS if they will kindly assist you with this issue. Good luck.

Missing items from bank

in Account & Technical Support

Posted by: Smooth Penguin.5294

Smooth Penguin.5294

Or it could be that they were destroyed by player error? Or misplaced in the bank or on an alt?

In GW2, Trading Post plays you!

Missing items from bank

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

If you can’t locate them you will need to contact support for an answer. Top of page-Support, then top of page-Submit a request.

Missing items from bank

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

If you can’t locate them you will need to contact support for an answer. Top of page-Support, then top of page-Submit a request.

Yes, please.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet