Mistlock Sanctuary is crashing the client

Mistlock Sanctuary is crashing the client

in Account & Technical Support

Posted by: gajalu.8965

gajalu.8965

Good evening,

For some reason the Mistlock Sanctuary keeps making my client crash. Not all the time though. When it first appeared, right after it got launched, I could fix the crashes by repairing the client. That made the issue disappear for a couple of days but now it’s back and it’s driving me insane. Repairing the client doesn’t seem to fix it anymore.

Sometimes I can hang out the Sanctuary for extended periods of time without ever crashing, and sometimes I crash instantly after zoning in.

Is this a known bug? Can we expect a fix? Is it my personal client that needs fixing?

My last resort would be a fresh install but that’s the last thing I want to do right now.

As of now I continue to reside in LA because paying 1000 gems gave me nothing but crashes.

Please help

Mistlock Sanctuary is crashing the client

in Account & Technical Support

Posted by: effybuttonmoon.4607

effybuttonmoon.4607

This same thing keeps happening to me, and it happens so random. Being tabbed out the game seems to always result in a crash too, but it doesnt happen right away. Please look into it. A 1000 gem item im regretting purchasing so much because of this. That and also the fact that if im in the mistlock sanctuary, and join a party for fractals, i get no pop up. Then if i go inside, im in a different instance. Going back to LA for fractals, defeats my entire reason for buying access to the mistlock sanctuary.

Mistlock Sanctuary is crashing the client

in Account & Technical Support

Posted by: F HawK.2384

F HawK.2384

I have the same issue. In fact, 4-5 of us crashed today at the same time for some reason! Please come up with a solution as soon as possible! :’(