Mobile Authentication

Mobile Authentication

in Account & Technical Support

Posted by: google.3709

google.3709

so….. Google just updated it’s Authentication App causing me to lose the link to my gw2 account, and without it, i can’t unlink or link the new one

help? :]

Mobile Authentication

in Account & Technical Support

Posted by: ClawiLewak.9128

ClawiLewak.9128

I have had this happen today. All my accounts are gone from my authenticator and it won’t accept the serial key I had written down.
I tried getting onto the support pages but Firefox threw me an “unsafe connection” warning.

Mobile Authentication

in Account & Technical Support

Posted by: google.3709

google.3709

same, i decided not to risk it thats why i would like some help from a dev or someoen to link my gw2 to the new Authentication

Mobile Authentication

in Account & Technical Support

Posted by: Killer Rhino.6794

Killer Rhino.6794

Creator of GW2Kit

Mobile Authentication

in Account & Technical Support

Posted by: James.3769

James.3769

yeah…except if you are using google authenticator you can’t unlink account to use the Duo Mobile

Mobile Authentication

in Account & Technical Support

Posted by: James.3769

James.3769

okay got the fix for anyone else having issues…just go to account recovery and disable the authenticator…then redo it.

Mobile Authentication

in Account & Technical Support

Posted by: Espionage.3685

Espionage.3685

What about WinAuth?