My Friends Account Got hacked

My Friends Account Got hacked

in Account & Technical Support

Posted by: loop.1459

loop.1459

hi arenanet.
my friend got hacked he cant access his account
his name = mrosindale.4975
he sended a support ticket in.
please look into it

My Friends Account Got hacked

in Account & Technical Support

Posted by: Octopus.5472

Octopus.5472

I can confirm this, I’m in the same guild as him and he can’t log in, he said he got a mail that warned him someone wanted to log in on his account in China.

My Friends Account Got hacked

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

Those kinds of issues are meant to be discussed with our customer support. If you have already submitted a ticket, please be patient.

Posting on forums will not speed up the process.

I am now closing this thread.

Thank you