Guild Wars 2

My Incident Number is [Incident: 131016-002071]. I sent in a Ticket on 10/16/2013 05:24 PM. I was assigned a person and was talking to them regularly. I sent my last email to them on 10/25/2013 04:28PM and I have not heard back from them. It has been a couple of days and I have heard nothing back. On October 29, 2013 03:17 AM, I received a support survey asking how your support team did. Today I have still received nothing and was wondering what should I do now?

Add it to this sticky.

https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/79#post3133672

Be sure and check all your mail folders. Sometimes they get sent to spam or junk folders and don’t get seen.

looks like something went wrong. It can be a spam filter at your end (check those). Otherwise you can notify them bout this issue in the sticky

Thank you I posed in that forum. And I have checked my spam and found nothing.

Be sure to read this ticket here for information about email from ANet not being received