Guild Wars 2 Forum - Account & Technical Support

My account has been wrongfully suspended

Hello,
My account has been suspended for supposed racial comments that i did not make. It has been suspended for 72 Hours. Please resolve asap kitten it were i was gaming with my family and I would like to continue gameplay throughout the night. Thank you in advance.

My account has been wrongfully suspended

in Account & Technical Support

Posted by: dngerdave.3912

dngerdave.3912

Please help.

My account has been wrongfully suspended

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

Did you file a ticket? Customer support is your help.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

My account has been wrongfully suspended

in Account & Technical Support

Posted by: hoegarden.4287

hoegarden.4287

Take a 72 hour break :P But yeah a ticket will be the best in this case.

My account has been wrongfully suspended

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Yes, please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet