My friend needs help

My friend needs help

in Account & Technical Support

Posted by: Avery.8624

Avery.8624

My buddies acount is acting messed up it sent him a comformation email but his email was hacked also he got a new phonenumber. long story short he just absolutly cant change his password and his account can not be accessed. Anyone hv suggestions.

My friend needs help

in Account & Technical Support

Posted by: Gilosean.3805

Gilosean.3805

Submit a support ticket. Those are separate accounts from the forum/game account.

My friend needs help

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I suggest you contact Support directly for help. Use the “Ask a Question” tab to submit a ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet