My password is not accepted

My password is not accepted

in Account & Technical Support

Posted by: KrazyRussian.2631

KrazyRussian.2631

Trying to login but my password is not being accepted. I’ve reset the password and logged in on the website, but when I enter this password the client shows that it is wrong….

Is somebody experiencing similar problems?

My password is not accepted

in Account & Technical Support

Posted by: FlamingFoxx.1305

FlamingFoxx.1305

Make sure you’re using your email address to log in, not your username. Make sure capslock isn’t on or anything like that. If you’ve reset the password and it is working just fine to log into the website, then it should also work on the client.

My password is not accepted

in Account & Technical Support

Posted by: KrazyRussian.2631

KrazyRussian.2631

Thanks for trying to help me. I just check everything and everything should be working fine. However, I can’t reset password any more. When I try to, I get forwarded to my account page… When I try to recover account, I get to 404 page… What is going on lol?

My password is not accepted

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you continue to experience difficulties, you can contact the CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Hopefully, you have some form of authentication on your account.

Good luck.