Guild Wars 2

I just recently purchased Heart of Thorns for my brother. He went to his account to click the ‘Redeem a Code’ button and add the expansion, and then noticed something on the left hand side of the screen.

It said “Region: North America”.

This seems very strange as we both live in the UK and purchased the game originally here, so I’ve no idea why it says North America. Is the region forcing him to play via a North American data centre, even though he lives in the EU?

If so, are support able to change the region on the account? If they’re not able to, then how will the lag affect him? Can he still play the game without ability lag etc?

Thanks for your help.

Lag will be based on what server it picks. There will be EU servers and NA servers. The region is just where the code is from and has no effect on the game.

So as long as he picks an EU server, he’ll be in the EU. It quite possible the store you purchased the game from uses an NA center for their distribution.

That’s great to know, thank you!