Hello arenanet!
Its a popular/common practice for twitter users to request taken names that are currently inactive so that they can use them in order for the name see actual use again (in order to avoid future users to riddle their names with numbers) and it got me wonder if that was possible for this game. Because of this I want to ask some questions (not expecting them to be met) regarding my account.
1 ) Can I change my display name (eg; TheShyGuyTheory.2849) – Sent in request/ticket under support.
2 ) Can I change my login email. (Changing the email in the settings only changes my contact address) My current one is unused and has been for 3 years or so and is a bit embarrassing as I made it when I was 9. – Sent in request/ticket under support.
3 ) Can I have the character name “Shy” (IF available)
3.5 ) Is it possible for you guys to set aside the name for my account use only? (Reserve it)
I’ve gone under a bit of re-branding since I’m not a stupid kid anymore so I want to “move on” so-to speak. :P
Thank-you for your time!
PS. I know this is a bit of a stretch, but I have 2.5 hours daily (Total Hours รท Total Days via /age) so I know these changes wont be going to waste.
1. They only allow for Display name changes if the name violates the TOS or is your real legal name. Neither case appears to apply so you can’t change your display name.
2. Contact support to get your log in email changed.
3. If it’s available and has enough characters in it I don’t think that would be a problem.
3.5. There is no reserving of names by ANet anymore. They did for a time reserve names for GW1 players who pre-purchased GW2, but those names that were reserved but not used have been released for public usage. You can however create a dummy character with that name and reserve it for yourself. You have 24 hours after you delete that character to remake it and guarantee being able to get that name.
1. They only allow for Display name changes if the name violates the TOS or is your real legal name. Neither case appears to apply so you can’t change your display name.
2. Contact support to get your log in email changed.
3. If it’s available and has enough characters in it I don’t think that would be a problem.
3.5. There is no reserving of names by ANet anymore. They did for a time reserve names for GW1 players who pre-purchased GW2, but those names that were reserved but not used have been released for public usage. You can however create a dummy character with that name and reserve it for yourself. You have 24 hours after you delete that character to remake it and guarantee being able to get that name.
1) Can not change display name unless it break rule or show private information. You display name do not show this.
2) Make support ticket to change login email (account name) link top of page.
3) Can only make character name if not take by some other player. If available then can.
3.5) No Anet do not save name for anyone. If want name take it. If you do not and some other player take it you will not get name.
You do realize the entire point of this post it to CHANGE their stand on what you are saying… I’m already aware of this.
Edit: Except 2)
Then next time, put that in your post and not ask questions on if it’s possible. Asking questions on if it’s possible will not get them to change their response. They’ll go: yep, players answered him correctly, moving on.
This would be so much easier if no one replied and a dev just said something… So what if I’m trying to be courteous and asking if things are possible and not demanding it like an aggressive McDonalds customer…
This would be so much easier if no one replied and a dev just said something… So what if I’m trying to be courteous and asking if things are possible and not demanding it like an aggressive McDonalds customer…
You ask and I answer honest and polite best I know. Then you respond, Realize not a question but to change and act like people answer you are idiots. Not sure what you expect but probably will not get a red post. Good luck.
This would be so much easier if no one replied and a dev just said something… So what if I’m trying to be courteous and asking if things are possible and not demanding it like an aggressive McDonalds customer…
You ask and I answer honest and polite best I know. Then you respond, Realize not a question but to change. Not sure what you expect but probably will not get a red post. Good luck.
I would suggest you edit your title to include the word ‘Suggestion’. I’m not sure this is the correct sub-forum for suggestions, though, although the topic does fit.
Still, this has been ‘suggested’ before, and recently, actually, and both the former CS Team Lead, and the present one, have given the reasons why (some of) your suggestions aren’t offered (mainly no Display Name changes due to technical issues [they tend to break the game in places], and no releasing/saving names as very few accounts are terminated, and never due to lack of use).
In the future, should you desire a response from only a CS Team member, you can contact them via the ‘Support’ link above/below and ‘Submit a Request’ for assistance/information.
I would suggest you edit your title to include the word ‘Suggestion’. I’m not sure this is the correct sub-forum for suggestions, though, although the topic does fit.
Still, this has been ‘suggested’ before, and recently, actually, and both the former CS Team Lead, and the present one, have given the reasons why (some of) your suggestions aren’t offered (mainly no Display Name changes due to technical issues [they tend to break the game in places], and no releasing/saving names as very few accounts are terminated, and never due to lack of use).
In the future, should you desire a response from only a CS Team member, you can contact them via the ‘Support’ link above/below and ‘Submit a Request’ for assistance/information.
Good luck.
Thank-you for the first adequate and decent response. After taking in suggestions from other less polite and tolerable comments I went to the support section and noticed there are options to request a display/account name change, so I sent in a request anyway. Thanks again for your help.
I would suggest you edit your title to include the word ‘Suggestion’. I’m not sure this is the correct sub-forum for suggestions, though, although the topic does fit.
Still, this has been ‘suggested’ before, and recently, actually, and both the former CS Team Lead, and the present one, have given the reasons why (some of) your suggestions aren’t offered (mainly no Display Name changes due to technical issues [they tend to break the game in places], and no releasing/saving names as very few accounts are terminated, and never due to lack of use).
In the future, should you desire a response from only a CS Team member, you can contact them via the ‘Support’ link above/below and ‘Submit a Request’ for assistance/information.
Good luck.
Thank-you for the first adequate and decent response. After taking in suggestions from other less polite and tolerable comments I went to the support section and noticed there are options to request a display/account name change, so I sent in a request anyway. Thanks again for your help.
Well, there are no options to change a Display Name (except for security/ToS non-compliance), but an Account Name change is gladly offered.
You are welcome, and, again, good luck (specifically on snagging the Character Name, Shy…most 3-letter Character Names were taken long ago).
I would suggest you edit your title to include the word ‘Suggestion’. I’m not sure this is the correct sub-forum for suggestions, though, although the topic does fit.
Still, this has been ‘suggested’ before, and recently, actually, and both the former CS Team Lead, and the present one, have given the reasons why (some of) your suggestions aren’t offered (mainly no Display Name changes due to technical issues [they tend to break the game in places], and no releasing/saving names as very few accounts are terminated, and never due to lack of use).
In the future, should you desire a response from only a CS Team member, you can contact them via the ‘Support’ link above/below and ‘Submit a Request’ for assistance/information.
Good luck.
Thank-you for the first adequate and decent response. After taking in suggestions from other less polite and tolerable comments I went to the support section and noticed there are options to request a display/account name change, so I sent in a request anyway. Thanks again for your help.
Well, there are no options to change a Display Name (except for security/ToS non-compliance), but an Account Name change is gladly offered.
You are welcome, and, again, good luck (specifically on snagging the Character Name, Shy…most 3-letter Character Names were taken long ago).
It seems i got mixed up with what an account name is, an account name for some reason is an email…. ???? Thanks…
