Guild Wars 2

Processor (CPU): Intel® Core™i5 Quad Core Processor i5-3570 (3.4GHz) 6MB Cache
Motherboard : ASUS® P8Z77-V LX: USB 3.0, SATA 6GBs, ATI®CrossFireX
Memory (RAM): 8GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 × 4GB KIT)
Graphics Card: 2GB NVIDIA GEFORCE GTX 660 Ti – 2 DVI, HDMI, DP – 3D Vision Ready

I keep getting that black screen crash and just there I even had my computer restart because of it.
I can easily play: Dota 2, Planetside 2, Skyrim, Sanctum and my more games on highest settings and no crashes or slow down.
I can play on a constant ~60fps, I do not experience a fps drop prior to crash, it is just very sudden. After my last one I could continue playing but a few seconds later my computer restarted claiming I got a blue screen…

My anti aliasing is at application controlled and I have tried repairing.

Have I just wasted £36 on something I should be able to play but can’t?

Is there any hope this will be fixed or will this game just be left to gather dust?

Just lasted 2 minutes there and I got a red screen followed by a restart. That’s plenty for me.

(__B__U__M__P__)

To be honest it sounds like there is a possibility you have a bad install. You can check under support and find the way to repair your game files if you haven’t already. Also try running temp monitor in the background to see if by chance you have a piece of hardware overheating, as such is very similar to either a GPU or CPU overheat failsafe. Also when you crash do you ever get any kind of error message, if so which ones?

I highly doubt there is any overheating going on as my system is very new and has a multitude of cooling fans. When it is just the black screen, I get the usual GW2 error that other people report which is to be sent to arena. If it restarts, it gives me the bluescreen error message haha. This doesn’t happen with any other program and if I were to take a GUESS at what the problem could be, I’d say it’s some sort of a graphics card compatibility issue haha. I will reinstall it and give it another go soon.

I don’t have the report anymore but when I got the black screen, I’m sure a line said something like an animation could not be found or something along those lines, but yeah doesn’t really explain the forced shut downs and crashes.

I get the same issue, and have since day one. I have given up to be honest. I get the black screen at least 4-6 times during a play session, sometimes more. Alt+Tab temporarily fixes it so I just have kept with that. I run everything else perfectly fine, GW2 has been a constant technical nightmare for me.

I’m a systems admin, I am no end user and I cannot figure it out. It’s a software issue. Sorry Anet, I love you guys. But this is a glaring issue that has had me consider quiting a few times.

Echoing this same issue. I’ll be playing fine, no problems, and suddenly the screen will go black (or in one case: RED) and either crash and restart or force a shut down and restart.

Specs:

Processor: Intel® Core™ i7 3820 Processor (4x 3.60GHz/10MB L3 Cache)
Mobo: ASUS Sabertooth X79
Memory: 16 GB [4 GB X4] DDR3-1600 Memory Module Patriot Intel
GPU: NVIDIA GeForce GTX 660 Ti – 3GB – EVGA Superclocked – Core: 980MHz

I’m running Asus’ AI suite and thermal radar, and its reporting all components running cool as a cucumber, though Speed Fan is reporting my CPU at 128 degrees (O_O) and Speccy says its the motherboard running that hot.

Seeing as I play full screen, I couldnt alt tab out and can’t see which error report Im getting. This computer is less than a month old and its frustrating as hell.

Yeah same, my processor PEAKED at 60 degrees (140F) celcius but averaged at the mid 40’s (104F) which by no stretch of the imagination is HOT for those components. I have the same graphics card as you and I have uninstalled the game because it’s too much hassle and then I’ll see how everything is after a month or two because this clearly isn’t on our end.

I’ve been playing WoW/ME3/AC3 all on max settings just fine and nary a hiccup. This is definitely a software issue, and I really hope that ANet can pinpoint it soon. I hate to think I’ve wasted my money on this game for nothing.