Need help with a crash on startup

Need help with a crash on startup

in Account & Technical Support

Posted by: ShotgunDiplomat.7239

ShotgunDiplomat.7239

Q:

I’ve been experiencing this crash that happens immediately after the window asking me to approve administrator privleges for Gw2.exe pops up. The crash details are the following:

—> Crash <—
Exception: c0000005
Memory at address 5798f251 could not be read
App: Gw2.exe
Pid: 2652
Cmdline:
BaseAddr: 01310000
ProgramId: 101
Build: 41703
Module: fraps32.dll
When: 2014-11-13T19:32:30Z 2014-11-13T13:32:30-06:00
Uptime: 0 days 0:00:00
Flags: 0

—> System <—
Name: PETER-PC
IpAddr: 192.168.0.7 192.168.0.2
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 5255MB/ 8175MB 64%
Paged: 17226MB/20435MB 84%
Virtual: 3933MB/ 4095MB 96%
Load: 35%
CommitTotal: 3209MB
CommitLimit: 20435MB
CommitPeak: 5186MB
SystemCache: 3153MB
HandleCount: 28056
ProcessCount: 84
ThreadCount: 1264

—> Process Memory <—
Private: 25MB
WorkingSet: 23MB
PeakWorkingSet: 23MB
PageFaults: 6447

These are my system specs:
—————————
System Information
—————————
Time of this report: 11/2/2014, 00:19:04
Machine name: PETER-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z68A-D3-B3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel® Core™ i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.7GHz
Memory: 8192MB RAM
Available OS Memory: 8176MB RAM
Page File: 2621MB used, 13726MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

I’ve noticed this line of crash information in particular: Module: fraps32.dll I had fraps, uninstalled it the first time i had this error, and it’s still popping up. Dunno if it makes a difference or not but there it is. Thanks everybody.