Guild Wars 2 Forum - Account & Technical Support

Need help with the Gem Store.

After reading a few of the forum names, I figured that here would be the most appropriate spot to ask about this issue. If it’s not the correct forum then I apologize.

Anyway, over the last three or so days, I have bought two items on the Black Lion Trading Post. Neither item was mailed or showed up at all. Was just wondering if this was a known problem or if the items will show up after ‘x’ amount of time?

Need help with the Gem Store.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

We do not have a non-receipt problems with the BLTC. What I think has happened is that you have too many mails in your mailbox. If you would remove them all (taking off any desired items, of course), then I believe the delivery mails will “fall into” the box.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet