Need information about a hacked account

Need information about a hacked account

in Account & Technical Support

Posted by: Slazapuss.5219

Slazapuss.5219

So someone decided to change my Email and did so successfully since it didnt need to be verified by me at all (makes no sense). So i submitted a ticket earlier and Anet actually changed it back to my original email and gave me a new password. All worked smoothly, however when i logged in i had a new character which was obviously a gold spam bot. And all my gold and collectibles on my lvl 80 where gone. Is there anyway Anet can revert the state of my character to how it was on 9/22/12 before i got hacked so i can get all my lost items? If so please tell me how i would go about getting this done. If not i will have to stop playing unfortunately seeing as how it took me to long to get all that and im not doing it again only to be hacked again.

Thanks for your help