Need instructions on cancelling the unhelpful 'please change password' message
in Account & Technical Support
Posted by: Okomi.8693
Need instructions on cancelling the unhelpful 'please change password' message
Need instructions on cancelling the unhelpful 'please change password' message
in Account & Technical Support
Posted by: Gaile Gray
ArenaNet Communications Manager
I am not sure if you’re asking about the validation request or the change your password request. Let me give details on both:
Validation Request
Validate Your E-mail Address
((Text about validation))
To update your email address, [live link: click here].
Then there are two buttons:
Cancel and Send
If you click “Cancel” you can enter the game without validation.
Change Your Password Request
On the second page, there is a red flag asking you to change your password. You are NOT required to do this. Simply click the large red “Play” button in the lower right and you’ll skip that step.
Please note: There is more information on the password change recommendation here.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)
Need instructions on cancelling the unhelpful 'please change password' message
in Account & Technical Support
Posted by: Okomi.8693
This does not address my concern nor the implied possibility.
I am seeeing a change your password request. I have declined this request.
How can dismiss this unhelpful request?
Need instructions on cancelling the unhelpful 'please change password' message
in Account & Technical Support
Posted by: Ashlar.2519
There is no way to cancel the notice about changing your password. What Gaile was referring to is the email authentication system. The only way to remove the password reminder is to actually change your password.