Guild Wars 2

Hello All:)

I have recently wanted to get back to playing Guild Wars 2. Upon logging into my account on the website I was able to change my email, which I did. *Side note, before I changed my email though and logged in, I noticed that my browser had saved my password and old email so I was able to log in even though I did not remember my password. So after changing my email(and password) I downloaded the client so I could log in and start playing. I noticed that my old email was saved in the client so I typed in the new one with my password. When I hit enter I had a pop up that said that my account name was not found.

So I tried my old account name and what I thought was the old password. I got another pop up that said the password was wrong but nothing indicating that the Account name was wrong.

Now, every time I chat with support they reset my password and I tell them not too because that is not the issue. I tell them that it seems that somehow my old email is still associated with the account even though I have changed the account name. Could someone please shed some light?

I might be confused here but you cannot change your email yourself. Support has to do it.

Only support can change the email, you can’t change it yourself without going through support. Did you change it through a ticket? I would reopen that ticket and state that it’s not working.

Your login to the forums is the same as to the game. Same email address, same password. So whatever email address you used to login here should let you log into the game.