New Serial to Nort-American Account - Howto?

New Serial to Nort-American Account - Howto?

in Account & Technical Support

Posted by: Leira.9702

Leira.9702

Hello!

Thanks to Gaile I was informed that my Account will be reinstated. Sadly it also mentioned that my Account was a North-American one and therefore I might need to register a new one.

Since I want to keep progress – Can anyone tell me what to do so it works?
I can purchase the serial with every way of payment.

Thanks
D.

New Serial to Nort-American Account - Howto?

in Account & Technical Support

Posted by: Breeze.1273

Breeze.1273

because u were given north-american account even though u picked another region before. now seems like they’v fixed and trying to give proper region account.
if u have no problem to repurchase thru buy.guildwars2.com, just pick proper region
at County pull down menu. it will give u proper region account now I believe.
if u have to purchase from authorized retail partners – https://buy.guildwars2.com/retailers, check this link , pick proper retailer for ur region
. u’re european, right? will be fine, gratz again

New Serial to Nort-American Account - Howto?

in Account & Technical Support

Posted by: Breeze.1273

Breeze.1273

by the way, did u get ur money back for ur former purchase?

New Serial to Nort-American Account - Howto?

in Account & Technical Support

Posted by: Leira.9702

Leira.9702

Yes i did get back my money. Paypal had awesome support that gave me back everything without any questions asked!

New Serial to Nort-American Account - Howto?

in Account & Technical Support

Posted by: Leira.9702

Leira.9702

So I can buy a box at my local shop and I will keep my progress even though my former account was north america?

New Serial to Nort-American Account - Howto?

in Account & Technical Support

Posted by: Breeze.1273

Breeze.1273

ur account will be changed into european one when u apply new serial code to ur account I believe. if it works properly as Arenanet says.
I hope u wont have another problem like me