New player just bought HoT

New player just bought HoT

in Account & Technical Support

Posted by: Euclid.2517

Euclid.2517

Hi there,

I started playing this game and bought HoT two weeks ago without realizing that a new expansion is coming on August 1st. Do I have to pay for the second expansion again? This is quite irritating..

New player just bought HoT

in Account & Technical Support

Posted by: Svennis.3852

Svennis.3852

The announcement is August 1st. We don’t know the actual release date, but it will likely drop within 2-3+ months if we’re lucky.

New player just bought HoT

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you purchased from ArenaNet, you can request a refund. If not, you would have to discuss it with your retailer.

It’s more likely the new expansion will be 3-5 months away.

New player just bought HoT

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

If you purchased directly from ArenaNet, you’ll likely be automatically upgraded to the next expansion (a leak suggested ArenaNet would be doing yearly half priced expansions, hence HoT’s suspicious price drop) or will receive a refund when buying it.

If you purchased from a 3rd party, you’ll likely be considered a veteran account and receive the bonuses for owning HoT rather than a refund.

This is what happened with HoT.

It’s more likely the new expansion will be 3-5 months away.

Pre-purchasing however will likely open on August 1st.

(edited by Healix.5819)