North QLD Aus - Stuck on downloader screen?

North QLD Aus - Stuck on downloader screen?

in Account & Technical Support

Posted by: Eldric.8524

Eldric.8524

Tried to logon on this morning, but am stuck at 0% downloading on the startup screen.

So a heads up as I think the problem is possibly due to the recent Telstra Telco outage… I believe this as I am able to surf a few websites that are live but are not being connected to from here.

www.abc.net.au and www.bbc.co.uk for example.

Used this site before… http://www.downforeveryoneorjustme.com/ and the two sites listed above are live but not available in FNQ. Assuming that the IP range or packet route is out for us here.

North QLD Aus - Stuck on downloader screen?

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Posted by: Belastorm.1926

Belastorm.1926

Well that probably explains this error – Connection error(s) detected. Retrying… – haven’t been able to get the client to run at all.

Edit – I’m in SE Qld.

North QLD Aus - Stuck on downloader screen?

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Posted by: Alpharius.6243

Alpharius.6243

Having the same issue, can’t connect. And like the rest of you, i’m in queensland. Guessing the storms and floods must have damaged one of their stations.

North QLD Aus - Stuck on downloader screen?

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Posted by: Moocattle.5463

Moocattle.5463

Yeup, same issue here coming from QLD. Thought I was doing something wrong but I was playing fine when capped last night; guess we just gotta wait it out…

North QLD Aus - Stuck on downloader screen?

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Posted by: Eldric.8524

Eldric.8524

Some sites work… so I assume it is a DNS resolving issue.

North QLD Aus - Stuck on downloader screen?

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Posted by: Drevlock.7839

Drevlock.7839

Havn’t been able to connect since the update after the new build…

North QLD Aus - Stuck on downloader screen?

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Posted by: silkysoft.6749

silkysoft.6749

Telstra DNS is kitten atm so just use googles public
8.8.8.8 – 8.8.4.4

Edit: can’t say d*rp lol

North QLD Aus - Stuck on downloader screen?

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Posted by: Belastorm.1926

Belastorm.1926

Thanks Silky that worked a treat, problem solved

North QLD Aus - Stuck on downloader screen?

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Posted by: Sharalei Nightmyst.3619

Sharalei Nightmyst.3619

Hey Bela, I’ve sent you a PM. This is Takita (really hoping you remember and this doesn’t look like stalking. lol

Ohhh also, am in Qld and having same issue.

North QLD Aus - Stuck on downloader screen?

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Posted by: Jazzabelle.6531

Jazzabelle.6531

Im from NQ in the Wide Bay area and I get the cant connect error but if I just let it sit it will keep trying till it eventually gets me in. Longest its taken is around 3 minutes.

North QLD Aus - Stuck on downloader screen?

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Posted by: Andile.2963

Andile.2963

This is very useful. Thank you. Will try again when I get home.

Go Queensland?

North QLD Aus - Stuck on downloader screen?

in Account & Technical Support

Posted by: silkysoft.6749

silkysoft.6749

No problems mate. Happens all the time after a large storm surge like this.

If you do not know how to change your settings just watch this Youtube clip.
http://www.youtube.com/watch?feature=player_detailpage&v=WaPiPjNNO8g#t=105s
I have fastwarded through to where it shows you how to change the settings. Just put in
8.8.8.8
8.8.4.4
instead of what that guy put in.