Guild Wars 2

Hello,

I have recently bought Heart of thorns and I still have not received my free character slot for upgrading, I bought and have owned the base game long before the transition to free to play, and yet I have not got it. I am aware of the free character slot given to people that pre-orded the game and no I did not pre-order the expansion, so the free character slot for that method is redundent. I am not sure if I have to wait a while for it to register my free character slot however the game seemed to have registered that my account now has the expansion, but the character slot is not there.

Thanks.

If you purchased the Deluxe or Ultimate Edition, you should receive a character slot. If you purchased the Standard Edition, you do not qualify for a character slot.

Which version did you purchase?

Adam.2905:

I am aware of the free character slot given to people that pre-orded the game and no I did not pre-order the expansion

You answer you own question. You did not pre-purchase HoT like you say so you do not get free character slot.