Guild Wars 2

Bought Kites of Fortune on the Gem Store. Transaction seems to have gone through because my gems gets drawn but I haven’t received any kites…

Clean out your mail. They won’t go through if your mail is full. 99.999% if the time this is the problem.

JustTrogdor.7892:

Clean out your mail. They won’t go through if your mail is full. 99.999% if the time this is the problem.

The mail-icon didnt show red so didnt know it was full, but this was indeed the case. Thanks!

Gaile Gray.6028:

This is a common issue and we’re working on a better solution. In the meantime, we appreciate our forum members who let players know about this, even if it may get a little old to sing the “Clean Your Mailbox and Your Goodies Will Arrive” song several times a day.

I might have a solution to help you sing that song less often: https://forum-en.gw2archive.eu/forum/game/suggestions/Archive-Mail/first#post2402533

(Sorry its a long post, but I wanted to be detailed)

I know this might need to go into a suggestions area, but should there not be a change to the mail icon (like the indicator when you have new mail) if the mail is full? Is it possible for the icon to change if the mail is full and you have additional mail queued up?

Just a suggestion (that should likely go in another forum….).

Gaile Gray.6028:

EnemyCrusher.7324:

Gaile Gray.6028:

This is a common issue and we’re working on a better solution. In the meantime, we appreciate our forum members who let players know about this, even if it may get a little old to sing the “Clean Your Mailbox and Your Goodies Will Arrive” song several times a day.

I might have a solution to help you sing that song less often: https://forum-en.gw2archive.eu/forum/game/suggestions/Archive-Mail/first#post2402533

(Sorry its a long post, but I wanted to be detailed)

I am already actively proposing detailed solutions that could address this issue, so I don’t think I will take the time to read your suggestions now, although it’s great that you posted them (and in the proper forum, too). The process of making game changes is seldom quick, but I feel sure we’ll address this in the future.

That’s fair, I just ask that you please read it at some point before deciding on which proposal to implement.

Gaile Gray.6028:

This is a common issue and we’re working on a better solution. In the meantime, we appreciate our forum members who let players know about this, even if it may get a little old to sing the “Clean Your Mailbox and Your Goodies Will Arrive” song several times a day.

Clean your mail, clean your mail
Your goodies will arrive
Now take a look, another look
Your goodies before your eyes.

Clean your mail, clean your mail
If you want your loot.
Just click delete, again delete
Got your stuff, Yay woot!

Clean your mail, clean your mail
If you just spent gems
When you finally get your stuff
You are sure to grin.

There once was a Support Liason called Gaile,
Who helps those that didn’t receive their mail.
Quick as a fox,
She suggests to empty the inbox,
Which seems to work without fail!