Not receiving login email

Not receiving login email

in Account & Technical Support

Posted by: angvl.1238

angvl.1238

Hi all.
I don’t have problem, one of my friends has and asked me to write this for him.
He gets all the time this message:

Waiting for authentication…
Please check your e-mail. A link is included which will allow you to authenticate this login attempt.

He is not receiving the login-verification email.
He checked everywhere in pc and in mobile.
So he cant also login tho the forum. He doesn’t have any internet problems hes provider verified this to him.
So what he can do now?

Swim (always with chickens)

Not receiving login email

in Account & Technical Support

Posted by: angvl.1238

angvl.1238

This happened after a power failure.
The router closed and opened after 2 min.
He was in game when power failure happened.
Then he closed the game and tried to login again but he couldn’t receive the email.
Maybe the server who makes the validation see him online? And that’s why he dont receive the email?

Swim (always with chickens)

Not receiving login email

in Account & Technical Support

Posted by: Larobi.2186

Larobi.2186

same here, my boyfriend is trying to log in but he doesn’t receive the email…

Not receiving login email

in Account & Technical Support

Posted by: Atomo.4723

Atomo.4723

I had the same problem for the past 2 hours (and more).
I just received my forum login auth mail and my game login auth mail too.
Back to the game

Not receiving login email

in Account & Technical Support

Posted by: Ydeo.8120

Ydeo.8120

Been also locked out of every authentication, not receiving any email (game, forum, etc…).
Looks like it’s finally solved now (at least for me.. good luck everyone!)

Ydeo

[EDIT] There should be a way to report such problem directly on this site (without authentication). At least people would be kept updated of current situations…
smth like serverstatus.guildwars2.com

(edited by Ydeo.8120)

Not receiving login email

in Account & Technical Support

Posted by: angvl.1238

angvl.1238

Ok here too.
Problem solved after 4 hours..

Swim (always with chickens)