Leader of TACO mini-roamer guild, Kaineng.
(edited by Kylden Ar.3724)
So, as seen in This Thread there are a lot of OOM issues going on. It affects both 32-bit and 64-bit systems. It seems to be focused on NVIDA cards, but we have seen error reports with other cards. I pre-purchased this expansion. I played in BW3 fine with no errors or crashing (just the usual FPS drop I expect for high activity areas like the Silverwastes). There was no indication during the beta that I would not be able to play on release.
Now I get OOM crashes, all the time. My record uptime is 1 hr, 44 mins, but that took me literally sitting idle for 1 hour and 30 minutes.
This is getting old. There are a lot of us with this issue. It did NOT happen before HOT, so it is something in the new HOT code that broke it for many low to mid and even a few high end systems based on the megathread.
Fix it. Tell us what you are trying to do to fix it. Or start offering refunds.
(edited by Kylden Ar.3724)
in Account & Technical Support
Posted by: Boysenberry.1869
Coming soon*…
Your forum post has run out of memory…CRASH.
Adding my support to Kylden post.
This is 100% ArenaNets problem, not a single problem for the past three years and now with HoT crashes constantly.
I have been sending all my crash reports to ArenaNet with my email attached, yet one week in and still no response.
Again ArenaNet is 100% completely utterly to blame for these crashes, there isn’t much we can do but wait for them to fix it.
in Account & Technical Support
Posted by: Inculpatus cedo.9234
If you desire an individualized response, you can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.
Using the in-game Bug Report/Crash Report will garner no response.
Good luck.
Request #1911920 “Constant OOM Crashes” created
I concur, this is getting EXTREMELY frustrating when trying to complete the many large-scale meta-events present in the new areas only to have the game crash out when you’re less then 10 minutes from victory and loading back in to an empty map with nothing to show for your time.
I would get these crashes less then once a month [if ever] prior to HoT launch and now it’s constant no matter what I do there’s the looming threat of getting a random CTD and losing everything.
Reason I’m posting this is because me and my group (made specifically for DC protection) just finished the meta-event in Dragon’s Stand and not 90 seconds later ALL FIVE of us crashed out of game and were dumped into a dead map. Now you can claim maybe one of us had PC issues but the fact that all 5 members among MANY others from that same map crashed out is FAR too much of a coincidence to assume it’s a problem on our end.
This is NOT my/our PC(s) fault as I’ve NEVER had any problems of this sort in the previous 3 years of playing this and I’ve done everything I can think of rule out a hardware issue from defragging the .dat to running client repairs and clearing up HDD/RAM space to updating drivers and disabling firewalls etc.. nothing works.
Just for reference I have 2 PC’s in the house I’ve tried playing on BOTH have this problem despite one being quite new and well above recommended:
PC 1-
CPU: Intel i5 6600K 4.4Ghz
RAM: 16GB (2 × 8GB) DDR4
GPU: Nvidia GTX 970
OS: 64-Bit Windows 10
PC 2-
CPU: Intel i7-980 3.4Ghz
RAM:12GB DDR3
GPU: Nvidia GTX 580
OS: 64-Bit Windows 7
Edit- Forgot to mention OS in case it wasn’t obvious they are both 64bit.
(edited by Nomad.4301)
And. another crash. New record up-time, but most of it was in personal instances or old areas.
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