Guild Wars 2

My account has been suspended – on a whim without any explanation or even a hint at which of my character name could offend anyone.

I am so bummed out considering that I have been working very hard to see an end to recent years increase of hateful slurs in the mmo’s I’ve played. I have never been suspended before; going back to ultima online.

I have always held Arenanet in high regards, not only based on this game but also as a struggling painter and aspiring concept artist. For making a stand against bots and last but not least, the love of this game — consider that I wrote a review for a Swedish gaming community that kept getting back to ‘respect for players’ and how GW2 didn’t condescend the fan-base and how we, the players, tried to return the favor and respect the rare jewel of intellectual property you’ve created.

Tssk. Yeah right. On a whim. Not a word – I am being punished by the people that gladly took close to 200 Euro out of my pocket over the last few weeks.
You have the audacity to punish a grown person and not even tell me what I did! I have spoken to no one but my brother for the last few hours!

6 weeks after creating a name I get banned for it…which ever it was. I have NO idea.
Does not make any sense. No one is willing to explain it and there is no answers to be had.
No one I know would be judo-kicking pandas around now with or without my constant nag about the greatness of Anet and GW2. That giant fell from grace when the air on-top of the horse named hubris ran out.

This is either a mistake, which is super fine. Not making a forum fuss or anything — or you have no respect for me as a customer, human and totally disregard to my character while giving me a punishment, like I was some lippy child, to the fact that I would never ever do anything to offend anyone in mmo community. But hey, that’s just me – a number code that gave you money. Past tense. Sweet. Being punished here…
Lost for words how degrading this is. And I just joined a guild with a few other +30 guys and we had made plans for the next few days.
I have a few days off from work.
Was looking forward to slowly working our way into the mist and see whats what without anyone rushing .
But yes, I need to be punished. Nanny will let you know though, as a heads up; let your little gold-chicks know what they did next time and consider that we’re human and get offended and sad, just like anyone else.

Sort his please -show some common sense- I should put Arenanet on 72 hour naughty-time out ;-)

Trust me – this is out of this world silly – but I am far from lost for words.
Like the fact that I could not even buy gems during the sale and that the overflow server crashed at the final act of Lost Shore and would not let me in until it was over and done. I asked support to look into the card issue – but I never got on upset at any time before this! I understand and appreciate the effort and time spent. The only time you’ll see me fired up is when me or anyone get kicked around by big-wigs that feel no obligation to even justify their actions.

I’ll be over there, waiting for the auto-generated reply bot to pat me on the head. Tsk. my account might as well be deleted by now. They don’t owe me an explanation. Its all in the fine print that no one read in any mmo since the dawn of the genre.

Screw this. I’ma go get a hug before boil over.

Oh it finally made perfectly not any sense at all! phew
just so happy that I figured it out!

It must be the name of my mesmer, Dr Bos0m, that got me banned. I know, I swapped the 0 for a letter that look almost like it… try to form the word if you’re not scared of getting a stroke or something. It also happens to be where we live. Placed called Bosön. — well almost.
Ok kids – turn back to the game while I reveal the CHOCKING definitions of this bad bad word. I didn’t fully understand it before this intense moment!
So face the screen and see if you can kill some things while I do this. Just focus on killing anything that does not look like you. Can’t go wrong with that!

But be careful so that you don’t slashed around any of your exposed parts if you happen to be a female character. It is very important that you remain whole and tidy in this objectified state so that we, the protective males, can enforce our will on you. No no, stay here, put those warrior feet in some heels please. Nothing says battle like not being able to run while keeping it battle-sexy. It is better to be sexy than safe, for sure. Ok, covered that part – here goes. No, don’t look! You can’t look at action barbie and kill everything within range AND this next bit at the same time. That is called double standards I think. Reserved to people with extra lanky horses!

(source; http://www.thefreedictionary.com/bosom)

Yes, I know. I also passed out. That is way graphic.

Again – not ok! That child should be in bed by now! Hey, I’m banning myself if this word get any worse. I bet it does!

I see it. It is out of this world chocking! You should hire ninjas and kill this word once and for all. I will pay. 450 gems for 5 ninjas is the going rate, no?
More importantly – CLOTH! Hmmkay, I know – hemp is cloth and also a form of weed and I could not be enforcing drugs more aggressively unless I stood there at gun point!

When I didn’t think it could get any worse! Right?! So here I am suggesting that people should be able to marry butterflies and tinkerbell at the same time – and serve everyone the blood of a kitten at the wedding. No, I refuse to ever be allowed in to that game again! I am everything that is wrong with everything that is good!

The rest of it – much along the line of “And the lord said furthermore unto him, Put now thine hand into thy bosom” just underlines what Anglenet has said from the start.
I am damien omen.
Still I have no idea what some of the ol’ English words mean since I’m not English and not more than 666 years old. Bosom was more frequent used before my time.

But yeah, this was fun. I’m going to go put on 3 pair of 3D glasses and see if I can rotate my head a full lap. Just our of spite.

At least I’m not angry any more! I’m leaning towards amused!

I would, once again, like to thank Arenanet for this rare and fine punishment I am being subjected to.

I did not know the error of my ways until Anglenet cached me…I mean catched me. Or the first one, again, English is not my first language!
So imagine what horrors I could have talked myself out of if someone had said “Excuse me, your named has been flagged as inappropriate” — I could have lied and said something like "Oh, I didn’t know it was anything wrong with it. Kinda top of my head really -it where we live- swap N for the M and you’re there. I don’t mind changing it, of course."

“Ok, please log back out and…”
Ok – cut to him looking down, eyes closed and the – OPEN them up and go
“….no…”
Fade to black and that is all I heard befor all the faces melted.
I’m just kidding – that never happened since I was met with the fast and direct justice I deserved! A swooping judo-chop + booming voice yelling REPENT!
…and I was gone!
fade to forums aaaaand que violins.

I am way to cheeky and annoying to be kept out on the forums for much longer
- droped a far more to-the-point(…ok, not that much better come to think of it; since I didn’t know what I had done back then…) and constructive mail was the first thing I did! And I hate to add more to this fuming fire – my last support ticked was sent on Saturday when I couldn’t get my card approved and sales had my pants on fire! Still no reply. I’m sure they will let me play again at some point – might even be before the lock-out timer hit 0. Not holding my breath though ;-)
No no – They’ve earned a few winks! Ha ha
I’m cool. I have a another free night some other time next week or something that I can look forward to. I mean, I would, but I’m blind and kitten it, sat on my kitten again!
Sleep tight Gaile! Thanks for dropping a line before tucking in. Adios :-) 10-4 over and out!

Well look at you Anet breaking your own rules!

If a name is reported to us and is in violation of the guidelines above, for the first offense, you will be required to rename your character upon your next login and your account will be marked and suspended pursuant to Guild Wars 2 Conduct Breaches and Outcomes. For the second offense, we will assign you a new name and your account will again be marked and suspended pursuant to Guild Wars 2 Conduct Breaches and Outcomes. We may take further action at our discretion.

See how they skipped a step there. Tssk tssk! :-)

Lol, your posts read as if written by a drunk person gobflinger, quite entertaining

I hope you get back in game and chose a nice boring name like the rest of us ><

Was this written with 100% sugar?
Someone hire gobflinger for creative storyline development..

I was compelled to read it.

Honestly gobflinger…..I don’t know what you’re doing playing video games. You should be in the entertainment industry. That was HILARIOUS!!! You showed ANet!!! And with style…

Hope you get back into the game because this seems grossly unfair (and slightly pathetic) on ANet’s part.

haha … thx 4 this … this made me smile a while beneath this bad situation I’m in. got suspended without any reason during play the day before yesterday … don’t know what happened and why.
so afraid that my lvl 80 full exo necro ’ll just be gone …. 150h playtime, kitten /p>

friend of mine started to play the night I got banned. nice playing together though …

opened a support ticket but just got some automated answers … feelin’ with you.
this is just a hilarious way treating customers supporting this piece of software.
ticket is open now for 3 days, they got 4 more and I will turn my back on gw2 and look for sth else to spend time on …
it’s a good game…really, but support kills it

I find the support is good when they can get around to it, many people forget that they are only human (which means prone to occasional errors) and trying to get through massive volumes of support tickets.

Take advantage of the thread for support tickets 3 days or older when your ticket is that old and then the magnificent Gaile Gray will try streamline your ticket as much as she can. As she has done for a whole heap of people already. Even if the rest of the GW2 support team sucked (which they don’t) then Gaile Gray would still redeem them all, put your trust in her, she will help you.

Well, Haile Gaile if she manages to get my ticket sorted out 121127-001175

Theo Prins has earned my love ten times over. Gaile does not live up to the hype if you ask me. Im still learning my lesson and thinking about my past life as a sinner. They have a timer which works like a reformatting owen-temp – 40ish hours to go!

Just got home from work. Had my shoes on as I checked the mail!
The bold letters indicated that the mail from Arenanet support had yet been read.
I could almost smell the pine needles! Such a fuzzy seasonal preview, I thought and tore into the wrapping. Yeah, like, I clicked it.
All sparkly eyed and both hands wrapped around my jaw, mouth wide open in anticipation before reality slapped me, smack in the face.
There will be no Christmas day-time made-for-TV movie moment for me to be had. Santa still think I’m pure evil despite my many letter where it explain that I’ve been framed by a pair of sadistic chipmunks.
- This movie lacks the moment when things go from poo flinging monkeys to homeless people dancing around the grand buffet. So instead of Santa giving me the fire truck I so badly wanted, he stopped by just throw a shoebox tied to a brick, through window, which only contained a post-it that reads “Maybe next year. Maybe. Can’t be bothered right now. I live in the norther pole! Whatcha gonna do punk? What? Ho ho ho homie!”

This is what they had to say:

Hello,

This is a mass response regarding wait times for assistance.

The Payment Review Team is currently experiencing a higher than normal volume of tickets and requests for assistance. As such, the wait time for a response is longer than expected.

- someone finally got back to me! That’s something, right? So what if its only a mass reponse regaring my inability to purchased gems 5-6 days ago! right?
Now if only they get cracking on that issue – I might be able to go on a regular shopping frenzy when they feel that I have learned my lesson!
This is (by Arenanet standards) HUGE. I am going to be such a good boy! This genuine form of tough love have me reconsider the whole game experience. This is what I am paying for.
Here I was, wondering, how this would be perceived by customers, had it not been in the Internet setting.
Kinda like going to a restaurant and being sent home mid way through the dinner you’ve already paid for since a waiter noticed you had blue socks on – which violates the dress-code. Not that he tells you or anything. All of a sudden you’re out on the curb pounding the window without a clue what just happened.
Did I mention that you are color blind as well? Come on now – you thought those socks were black! Oh wait – hold on – I think someone is heading toward the door! Wahey – they might let you back in again! Oh, I see, they pushed a menu out from under door!

So if I may check the box and disable the simile’s for a moment.

I can not accept that I am being subjected to their “punishment” (I do hope my case made it clear by now – I had no idea that Bosom was refering to any part of the human body since I was not raised by prude nuns 500 years ago — I would have thought the word would be spelled something like Bussom to be honest – Had I read it as the word the 500 year nuns refered to – I wouldn’t have picked it and even if I did pick it knowingly – I had no idea that the 500 year old nun that play on my server and only one that recognized it and drew that far fetched paralell would be such a douch and report me!)

- I can’t wrap my head around it!

This is a company. I am their customer. I pay to enjoy their intellectual property over the internet; according to that formula, the company can not be held accountable for anything and have NO obligation towards their customer. If this is true, in accordance to our laws, is not nearly as interesting as how they moraly defend it. I bet that a majority of the clientele doesn’t even raise the question – we’ve been imprinted with the disempowered and helpless reaction; throw up your hands and sigh “whats the use”.
We have, at most, the prevliege to enjoy what we pay for. Not the right to it in any way. The gap between the two parties is so wide that even the rules of conduct does only apply to us. It is their prerogative to ignore it and have anyone suspended or cancled, no question asked – and needless to say – no questions answered.
This is the case for me. I just need to know if this assumption is correct or if there is some form of protection we can enjoy as well. I don’t know! ANyone?
This is stupid. Lost my monthly achievment.

Guys – one of my friends told me he got all tiers for the monthly! I am about to BURST with joy!
- it totally make up for the fact that I wont be getting that! None of it. Nothing but the memories of this awesome evening!
With out the outstanding moral-witch hunters diligently crackdown on people like me – I would never have been able to absorb this frame for reference. Words like ‘excluded’ and ‘deprived’ seem slightly more…oumphfy, now. So so so much fun to be had at the forums as well! Who said that getting home at 12-03 in the morning would have an impact on your social life! Well Arenanet set me straight, again! I understand now, that talking to anyone at any time will only lead to issues and issues are so boring!
About 2 more days to go! Can’t wait! Yay – see you tomorrow forums. I will ask new roomie, bitterness to bring extra rusty nail dip so that bored can comfort eat. <3

hello..im using my friends account to post this..because it seems my account has been suspended . I can’t login to the game and to the forum as well…it says that my account is suspended because im breaching naming policy..as far as i know..none of my character’s name is offensive…i can give you all my IGN now and im sure none of them is offensive ; Glorialucce,Barenhall Ashburn,Gaehorn (i forgot the last name but i asure you its not offensive),Gloria Whisperwind…it would be nice if it is looked into quickly…=)..sorry for my bad english

121130-000631
account name : Spartan.6587

As much as I love having you in my thread – for your own sake – I’d start my own. I don’t think anyone affiliated with Anet will visit me more than once.

They do seem ok to me — you should consider making an alt named Barenhall Whisperwind! Dude, awesome! Or like…hmmm – Ashburn Gaehoooooorrrrnnnice weather is uhm nice right? heh uhm he. I should kitten take care!

(… in not so many words; Gaehorn got you suspended, I think. Sorry if it came across as me mocking you or this situation)