Guild Wars 2

As the title says, I have been getting constant (every 3-5 minutes) disconnects. When trying to restart the launcher, most often it will say that there is a connection error. I have to forcefully close the launcher and try again, after which it seems to work. Log in, DC, rinse a repeat.

I’m not entirely too computer savvy but I did follow the connectivity guide and do a diagnostic check. There is one part in particular that shows high packet loss.

7 —- 25/ 25 =100% 21/ 25 = 84% dcp-brdr-03.inet.qwest.net [205.171.251.6]
0/ 25 = 0% |

On top of that, the forums seems to be messing up for me, not able to connect. The rest of the net works fine. Does this indicate it’s not my computer’s problem?

Yes, i have same problem since i’ve started to play GW2. During such DC times i can’t access game, GW2 sites (including wiki), or login in launcher.
In game itself when it happens, i will not get instant DC from server, because somehow connection to instance server is okey, i can still play, do damage, run around. But if i will try to use something that require login server – whisper someone, use TP, etc, it will popup login server issues message and force dc me from server. So there is some issues with connection to login server (and when it happens GW2 sites are down aswell for me, like i mentioned before), I also have friends who have same problem time to time.

Sorry for not mentioning it earlier Gaile, but I’m a player from NA, Virginia to be exact. I noticed on reddit there are other people experiencing the same issue from NA servers. I’ll be sure to link this response there, granted the forums work! Responding to threads is spotty because the website will not connect sometimes for several minutes.

When doing the pathping, it is coming back with an “Access denied.” message. I have tried several times to no avail.

i am having same problem also access denied from attempting path ping

@bird, Access dinied message is probably related to not having access to write directly into C: hard drive. Try to use “pathping -w 500 -q 100 -4 64.25.39.1 > C:\games\pathping.txt”, where “games” can be replaced with any directory that non admin users can write to (if you are EU like me it will be “pathping -w 500 -q 100 -4 206.127.158.1 > C:\games\pathping.txt” instead).

Thanks Brad, that worked! Here’s the pathping file. I will still send it to support, however as I am not an EU player, I’ll title it something different.

Gaile Gray.6029:

bird — are you in the EU? (Seeing “qwest” makes me think not.) Anyway, just got an e-mail that there’s a new connectivity issues involving our Frankfurst (Germany) data center and the team is working on it.

Second best misspelling ever. “Frankwurst” would have been even better Merry Christmas everybody.

On Topic:

Since about 10 minutes connectivity seems to have improved. I can access Trading Post now without problems and can relog without “Cannot access login server at this time”.

Server: Desolation. Country of residence: Germany.

I can confirm that the connectivity is better. I missed the 07:15 UTC Great Jungle Wurm but since then I have no issues.

I now have 2 characters lost in limbo between Divinity Reach, and where they were.

DR takes very very long to load, then fails and GW2 logs out with the following connection error: 7:0:0:794:101

EU player btw

dagrdagaz.4913:

DR takes very very long to load, then fails and GW2 logs out with the following connection error: 7:0:0:794:101

EU player btw

Yup, same here.
I can’t load my characters. There is very long time load character/map and than – error: 7:0:0:794:101
EU player, Country: Poland

Susekk.2856:

dagrdagaz.4913:

DR takes very very long to load, then fails and GW2 logs out with the following connection error: 7:0:0:794:101

EU player btw

Yup, same here.
I can’t load my characters. There is very long time load character/map and than – error: 7:0:0:794:101
EU player, Country: Poland

Have the same, In specific the character that is in Divinitys Reach. Only tested another character that isn’t there, which did load in properly atm.
EU-NL

Myself and a guildie (both UK) unable to load in.

edit: intermittently I can get in

I am also having the Divinity’s Reach issue (EU-UK), but was able to successfully load the map by guesting onto another world.
I think the problem is that particular instances of DR are broken. In particular, the instance with server IP address 206.127.159.128 never seems to work (whereas various 206.127.146.* servers are OK).

dagrdagaz.4913:

I now have 2 characters lost in limbo between Divinity Reach, and where they were.

DR takes very very long to load, then fails and GW2 logs out with the following connection error: 7:0:0:794:101

EU player btw

same here cant connect to game onli character select

Someone mentioned in another topic (about this) a way to, at least, unblock yer char(s);
At char secect screen choose World Selection and Guest to another world.

Worked the 2e try for me (and u only have 2 different worlds a day to guest to).
My chars loaded to the nearest uncontested WP where i was.

It does seem to happen logging into or zoning out of Divinitys Reach. The same report is coming out of players in map chat

I get Error code: 42.0.9001:4409 when I try to log in.