[PC] Game keeps crashing

[PC] Game keeps crashing

in Account & Technical Support

Posted by: Paralyseradko.7150

Paralyseradko.7150

Hi!
Recently bought Guild Wars on the sale and was really excited to start playing but I’ve ran into somewhat of a problem. I can run the game without any sort of lag on fairly high settings, but then from nowhere the game will crash. It does this about once every hour or so. I’ve been playing both Elementalist and Mesmer and crashing equally on both.

I ran memtest for 16 hours without a single error and yesterday I cleanly reinstalled new AMD drivers, deleting everything AMD related before installing. I’ve repaired the client multiple times with no results, even reinstalled it once.

My specs are:
Radeon HD 7970 ghz edition crossfire
i5 3570k OCd to about 4.4 ghz It’s now about 4ghz.
16 gb ram

Very thankful for any help I could get

Edit, last crash said this:

—> Crash <—
Assertion: index < m_refArray.Count()
File: p:\code\arena\services\IdMgr/IdMgr.h(87)
App: Gw2.exe
Pid: 7772
Cmdline:
BaseAddr: 01270000
ProgramId: 101
Build: 47649
When: 2015-04-18T09:01:12Z 2015-04-18T11:01:12+02:00
Uptime: 0 days 0:27:11
Flags: 0

(edited by Paralyseradko.7150)

[PC] Game keeps crashing

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

Try the game without the overclock.

[PC] Game keeps crashing

in Account & Technical Support

Posted by: Paralyseradko.7150

Paralyseradko.7150

Try the game without the overclock.

Tried this but it did not help. Thanks anyways!

[PC] Game keeps crashing

in Account & Technical Support

Posted by: blackfrancis.2315

blackfrancis.2315

I’ve been getting the BSOD pretty frequently. Usually it’s after about 10 minutes of play. If I can last longer than that, the problem doesn’t show up. It’s only with GW2. I haven’t had any problems with WoW, TSW, Diablo 2, or HotS.

[PC] Game keeps crashing

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Posted by: Paralyseradko.7150

Paralyseradko.7150

I’ve been getting the BSOD pretty frequently. Usually it’s after about 10 minutes of play. If I can last longer than that, the problem doesn’t show up. It’s only with GW2. I haven’t had any problems with WoW, TSW, Diablo 2, or HotS.

I have the exact same problem. Ran some dungeons today and crashed very often. Some BSOD crashes, game crash with the crash report thing or just game stops responding and having to end it with task manager.

[PC] Game keeps crashing

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Posted by: Beldin.5498

Beldin.5498

BSODs are always hardware or driver related. A user program can’t generate a bluescreen
under Windows NT.

Now look if there are any module names in the bluescreen. My personel favourite
is nvdisp.dll that means again some crappy NVidea drivers.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

[PC] Game keeps crashing

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Posted by: Paralyseradko.7150

Paralyseradko.7150

BSODs are always hardware or driver related. A user program can’t generate a bluescreen
under Windows NT.

Now look if there are any module names in the bluescreen. My personel favourite
is nvdisp.dll that means again some crappy NVidea drivers.

Yeah, I’ve been getting atikmdag.sys which is AMD drivers. The weird thing is that I reinstalled my drivers recently and still getting BSOD. Got some windows error aswell, so I did a windows repair yesterday and game still crashes with the occasional BSOD.

[PC] Game keeps crashing

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Posted by: Beldin.5498

Beldin.5498

What windows errors ? Maybe time to completly reinstall windows ?

Also what you can try :
- Remove your GPU and maybe also your memory chips and then make sure they
are properly connected.
- remove soundcard or disable in BIOS if onboard and test without sound.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

[PC] Game keeps crashing

in Account & Technical Support

Posted by: babazhook.6805

babazhook.6805

>>Yeah, I’ve been getting atikmdag.sys which is AMD drivers. The weird thing is that I reinstalled my drivers recently and still getting BSOD.

I am not too thrilled with latest AMD drivers.

I recently upgraded my computer after video board and PCIe slots failed on old. The old still works on built in video but has terrible frame rates. I never had crashes with the old setup.

in any case on the new with a much more recent video card I was getting those crashes frequently. I use an AMD R9 280. I tired all manner of things to try and limit crashes. Initially I was getting blue screens with the crash. As I tweaked I was getting less of those and then a back screen (game just stopped responding) albeit rarely those assertion failures.

The most stable was turning off OC of all types then ensuring the cards refresh rate was set to my monitors. I then enabled the V Sync as I have a high refresh rate monitor.

It still crashed but no more BSODS. Just that video driver error where the driver would stop responding.

I decided to run GW2 in XP compatibility mode and have had no crashes since.