Guild Wars 2

Everytime i click this npc, it wont let me play PVP. its my first time trying pvp, but it wont let me play, and it wont let me see other games, even if i refresh it wont show any list. and the error “the game client is unable to gain acces in log in server at this time” pop up,… I cant try any pvp bcz of this error, i turned off my firewall already, and i have no antivrus but still it wont let me, and keep pumping up. i hope Anet can help me with this?

What kind of Internet connection are you on? Public/university or private/home?

Please post the specific code you are receiving.

it’s happening to me as well and my internet is totally fine.

We need what code you are receiving.

You should never assume anything is “fine” when troubleshooting a problem… I mean, there is obviously a problem somewhere.

code 42:1000:9001:4131:101 everytime i press the pvp browser. no list of matches or anything.. then something will pop up an error.. like that code.

I’ll post this for you now, but if working on these things doesn’t help, you may need to open a support ticket with a game advisor report to report this specific issue, get some light shed on it.

[first major body of text is a copy/paste, 2nd will be further suggestions, try both sets depending on success]

Error Code 42 x x x x
(example – 42:0:9001:3858:101)

“The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com.”

If you are running security software such as Norton, AVAST, AVG, or McAfee, please try temporarily disabling the software. If this does not work, you might also try adjusting the ‘security’ setting within the firewall settings. Lowering this setting to ‘medium’ or ‘low’ will often clear up connection issues.

In the event that adjusting the security settings does not resolve the issue, please try temporarily uninstalling the security software completely. If this does resolve the issue, please contact the software manufacturer for instructions on how to configure it correctly if you wish to reinstall it.

In addition, Guild Wars 2 requires TCP ports 80, 443, 6112 and port 6600 be fully unrestricted and accessible, both inbound and outbound. For further information about opening ports or port forwarding, you can visit the following website: http://www.portforward.com Please note, this site is not affiliated with or supported by NCSOFT or ArenaNet.

If you are connecting to Guild Wars 2 while on a campus, military, or business network, please check with your network’s administrator to verify that these ports are fully opened and unrestricted. If you are on a home Local Area Network (LAN), you will want to make sure that your network’s hardware is properly configured.

[2nd]

Be certain you’re running the client as administrator.

Sometimes ISPs block ports to minimise possible attacks on their clients (mine does), you need to contact them to find out.

Try running msconfig, disable all startup programs, restart comp, test pvp browser. If no issues, you have a conflicting software somewhere. You can re-enable by repeating and restarting.

Please post a game advisor report using more posting & formatting options below.

http://us.ncsoft.com/gameadvisor

I may be forgetting other possible troubleshooting steps, but maybe if anyone else is reading, they’ll post in too. Also, the game advisor report will help us see issues and help tech support in the case if you need a ticket.

If none of this helps you at all, please file a ticket and post whatever your fix is here to help others.

Thanks for the help sir Kylla, but it doesnt fix the problem yet… i coudnt still view any game match in Pvp Browser… this is getting frustrating,,,… help…