Guild Wars 2

Ok, so, i’m trying to resolve those lags and disconect issues with the support. I used that PingPlotter program and the program showed packet loss, but the incredible thing is, i don’t have any issue outside of the game, i can watch 1080p videos easy on YT, or trough streaming, i don’t have any error on my internet connection, like, i checked the router information, i checked on test websites and even trough the CMD/PROMPT and i don’t have any packet loss, my ping is good/great, no jitter, NOTHING!

Why am i having this packet loss only on GW2??

You do know that Pingtest tests between you and the nearest server on Pingtest’s list right? Run it again and manually choose Dallas, TX as your target server, at least that’s closer to where the NA servers are located. My score went from an A to a B when I chose Dallas over the server Pingtest picked.

Also not every router in the chain between you and the target when using PingPlotter will respond. Many simply filter out ping requests or treat them as very low priority so those routers report packet loss. It’s not surprising that the game server itself is behind a firewall making pings to it unreachable.

As I mentioned in the other thread, please run Game Advisor and post the results. It does a tracert (trace route) to every A-net server node. Packet loss will show up clearly.

Get Game Advisor here:

https://help.ncsoft.com/app/answers/detail/a_id/7386/~/game-advisor-diagnostic-report