Party/guild Bug?

Party/guild Bug?

in Account & Technical Support

Posted by: Lisanna.9048

Lisanna.9048

the past two days each time i log in the guild pane shows me as the only person in my guild. Also all of our influence and upgrades are gone completely!
and to make matters worse i cant join any party because i’m not able to see anyone else.

Party/guild Bug?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I think you need to speak to Technical Support. I have read about this bug before.

https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

I am sure Support can help you. Good luck. =)

Party/guild Bug?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

Yes, there was a bug, and I just learned that it was addressed about one hour ago. Can you test and see if things are working properly for you now?

Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Party/guild Bug?

in Account & Technical Support

Posted by: Moeh.7035

Moeh.7035

I’m still having the same issues though it works properly after 1 to 2 restarts that is not how it should work ^^

Céldin | Asura Ranger | Rookie Crew [RC][Kodash-EU]

Party/guild Bug?

in Account & Technical Support

Posted by: Sundar.1735

Sundar.1735

Nope I still have this problem. Often it shows me as offline on guild list and friend list and when I try to party someone it shows me as offline and the party members can’t see me as on the map and minimap. Also when I invite people to a party and they join the party, on their screens it still shows them the party invite and the option to either accept or reject the invite even after they’ve joined the party. Many times people are not able to enter the instance that I am in(dungeon) either. This is incredibly frustrating and ruining my in-game experience and from what I’ve heard it has been happening to a lot of people. Please fix it.

Party/guild Bug?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

This is a Technical support issue, and best served by opening a Tech support ticket.

https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

Good luck. =)

Party/guild Bug?

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Nope I still have this problem. Often it shows me as offline on guild list and friend list and when I try to party someone it shows me as offline and the party members can’t see me as on the map and minimap. Also when I invite people to a party and they join the party, on their screens it still shows them the party invite and the option to either accept or reject the invite even after they’ve joined the party. Many times people are not able to enter the instance that I am in(dungeon) either. This is incredibly frustrating and ruining my in-game experience and from what I’ve heard it has been happening to a lot of people. Please fix it.

Thank you for providing these details. Have you submitted a ticket? If so, may I have the 12-digit number for that ticket? I’d like to follow up on a couple of levels, so that information would be very helpful.

One quick short-term solution is: Log out of the game completely and log back in. But as Moeh says, that’s not exactly how things are supposed to work, so we’ll investigate and repair.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Party/guild Bug?

in Account & Technical Support

Posted by: Chiuna.2538

Chiuna.2538

In case you are looking into tickets on the party issues, you can check a ticket I made when I first started having this problem in March: 130315-000815

When the problem began I mostly had problems with seeing up-to-date info in the party window. However, in the intervening time I have had more and more problems with the guild/party/friends lists, including me not appearing online to other people, me not being able to see other people online, randomly being removed from parties, and lots of trouble entering dungeon instances with my group. I have not been updating the ticket lately as I was directed to submit in-game bug reports instead.

Party/guild Bug?

in Account & Technical Support

Posted by: Ok I Did It.2854

Ok I Did It.2854

Gaile, I know this is not your area of expertise but this is not a local issue to this player, there are several threads in the bug section that have not been acknowledged, here is just a small number of them.

https://forum-en.gw2archive.eu/forum/support/bugs/Game-Breaking-Bug-Parties-Guilds-Dungeons

https://forum-en.gw2archive.eu/forum/support/bugs/Friends-List-Guild-Roster-and-Party-Broken/first#post2108194

https://forum-en.gw2archive.eu/forum/support/bugs/Guild-window-and-party-window-bug

https://forum-en.gw2archive.eu/forum/support/bugs/Party-bugs-cant-enter-dungeon-or-see-people

I first reported this bug with screen shots back in January, several guild mates have done the same since, this is still a bug ingame today, its game breaking, you cannot enter dungeons/fotm/any instances, as some people cannot see some other people in the parties etc,

Again I understand this is not your area or expertise, but maybe you can personally relay this to someone who can post an official response to this major bug.

EDIT: https://forum-en.gw2archive.eu/forum/support/bugs/Game-Breaking-Bug-Parties-Guilds-Dungeons/first#post2116718

this link has a list of all the reports on the forums with the party glitches, this is not a local problem.

(edited by Ok I Did It.2854)

Party/guild Bug?

in Account & Technical Support

Posted by: butch.8136

butch.8136

I have it since two patches ago. Sometimes it dissapears after playing a while, sometimes it comes when playing a bit. This highly annoying. It affects guildlist, friendlist and party.
I mostly pvp and everytime I win a match with a team, i get back in HoTM and I’m out of the party. Thus I need to be reinvited every single time. Sometimes even completely getting out of the game/relogging doesn’t work. I’ve sent a ticket about a week ago.

Razor xxxx (Desolation ; Off)
Bring back: ‘Gamer’ title + MAT’s!
Throw out: Hotjoin!

Party/guild Bug?

in Account & Technical Support

Posted by: Lisanna.9048

Lisanna.9048

I have to restart the game like 4 times to get it to work properly. I did send a ticket but no response from the support team on the issue as yet