Password Change (PLEASE HELP)

Password Change (PLEASE HELP)

in Account & Technical Support

Posted by: Chris Lite.9523

Chris Lite.9523

I own two accounts for Guildwars2. I got them so I would have more character places. Though it’s been very long since I’ve played the game and I’d like to get back into it. I’ve recovered my information for this account, but I cannot do the same for my second account. I have my Serial Code and my Email, but I forgot my account’s Name.#### and any character that may or may not exist on the account. When I used it, it was shortly after the beta and I hadn’t touched it since(roughly) so I don’t recall any toons that may of been on it back then… It seems this is a required thing when you need to change your password though…

I tried to use the support options to send out a ticket but it seems I have to fill in a bunch of black info that I can’t because I don’t recall it all.

I’d appreciate it if an admin would help me out with this so I can play on my account again.

Injustice Owl

Password Change (PLEASE HELP)

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

You will need to go through support. If there is information you don’t know and the space requires an answer, put down unknown.

Password Change (PLEASE HELP)

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

You are not required to fill in each space on the support form. Please provide all the information you can provide and a CS Agent will do his or her best to help you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet