Guild Wars 2

I was on vacation for 20 days and now I came back and tried to login to gw2 but it says my password is incorrect(tried both client and site) so I guess I was hacked.

Point is that on password reset page I need to write mail+cd key+CHARACTER NAME and I didn’t make any character so I’m constantly getting Error,how to solve this?I opened support ticket at 09/09/2012 07:35 AM but still didn’t get any answer(and I heard hacked accounts and password reset got priority O.o )

If anyone else had this problem please tell me how to reset pass without character name.

P.S. My gw1 and gw2 accounts aren’t linked.

Good question and I’m glad you asked as I have an account that has no characters. But I don’t have an answer.

While you’re waiting for an answer here, I suggest putting in a support ticket indicating you think your account was compromised, if you haven’t already. There is a long queue for this, so the sooner your ticket is added the better.