Password not recognised

Password not recognised

in Account & Technical Support

Posted by: Hallen.7154

Hallen.7154

So I just tried to log in and my password wasn’t recognised. Naturally I freaked and changed my password for guildwars and my linked email, checked to see if some random IP had logged in and ran a full scan.
Nothing turned up so now I’m wondering “what the heck?”.
Has anyone else had this issue?

Password not recognised

in Account & Technical Support

Posted by: Zaxares.5419

Zaxares.5419

Could you maybe have typed in the wrong password, several times? (It happens!)

Password not recognised

in Account & Technical Support

Posted by: Hallen.7154

Hallen.7154

That’s what I first thought too, but after the 10th or so time you start to wonder… :/ I’m just in a state of fear that one day I’ll get a message from a guildy asking why my characters are called Jrgkk and selling gold.

Password not recognised

in Account & Technical Support

Posted by: gwawer.9805

gwawer.9805

I got this too….what’s going on…i can login cuz my password is stored, but if i try typing it in manually it doesn’t work.

i can’t reset it eitehr. after clickign the email link i get:
Failure

We weren’t able to change your password. Try following the link from your e-mail again.

tried many times…with new sent email too…

Password not recognised

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Sometimes these situations require you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you or to walk you through a process that allows you to address this yourself.

For tips on what information to provide in a ticket, please read this post.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Password not recognised

in Account & Technical Support

Posted by: gwawer.9805

gwawer.9805

Nevermind…turns out I actualyl remembered by PW incorrectly