Guild Wars 2

Thank you for responding, I’ll post this over in the Mac forums for those who still might need help.

I’m stuck at Files Remaining: 8. I cant patch the client it says “Connection error(s) detected. Retrying” Fire wall and anti virus is turned off btw. Please Help.

Gabriel.8905:

I’m stuck at Files Remaining: 8. I cant patch the client it says “Connection error(s) detected. Retrying” Fire wall and anti virus is turned off btw. Please Help.

Im also having the same problems. Every time i downloaded about 10-12mb i get a connection error

Same exact problem has Gabriel and Wreckreator, "Connection error(s) detected. Retrying” on the 8th remaining file.
Never had a “Connection Error” problem with the launcher before the April 30th update,during that patch i had many “Connection Error” messages appear but it always “reconnected” after a few minutes..this 8th file(of yesterdays patch) is somewhat more stubborn.
I let it sit over night “Reconnecting” and when i woke up it still had the "Connection error(s) detected. Retrying” message,so i restarted the client and its STILL on that 8th file!

Whatever you did to the launcher on the 30th please un-do it!

Same problem!! Glad to know I’m not the only one

No help? anyone… I’m still unable to play gw2 and MrFayth already posted his log

malau.7951:

No help? anyone… I’m still unable to play gw2 and MrFayth already posted his log

I too am still unable to get the last 8 files downloaded,i suspect it will be monday before we get any official word.
Even then it more than likely wont be helpful.
Something was changed with the launcher with the April 30th update and untill we get an official technician to look into it,im not sure we can be helped.

I’m still stuck at 0% after days of not being able to update. I’m about to just uninstall the game since I rarely play it anyway and on top of that I can’t even update the launcher. Just a waste of hard drive space on my computer.

3 days now…..

File a ticket, then come back here and post your solution for those still having issues.

Heres another log i just made from 2:45 to 3pm
Looks exactly the same though.

Now that theres a new patch, im having the patch connection issue again. stuck at 8th file. Whatever you did to the launcher on the 30th please un-do it. I usually dont have any problems patching not until that day.

I still can’t even go past the 8th file from the patch on friday, its been 6 days, I haven’t filed a ticket since MrFayth has the same problem as I have and he already has his log up there

Here are both the dxdiag and the details from the website supplied, I get stucked downloading on the 8th file saying connection error… retrying.

malau.7951 -

Something is interfering with the GW2’s ability to access the network.

I recommend starting with a clean boot:

http://www.forumswindows8.com/tutorials/windows-8-tutorials-how-performance-clean-boot-windows-8-a-8390.htm

Also, try disabling your firewall or network security software (you may even need to temporarily uninstall it). Either way, something is blocking GW2.

Heres mine. Im stuck 5 files remaining. Will be appreciate if someone can help me figure this out. I tried disabling my firewall and Anti Virus.

abomally.2694:

malau.7951 -

Something is interfering with the GW2’s ability to access the network.

I recommend starting with a clean boot:

http://www.forumswindows8.com/tutorials/windows-8-tutorials-how-performance-clean-boot-windows-8-a-8390.htm

Also, try disabling your firewall or network security software (you may even need to temporarily uninstall it). Either way, something is blocking GW2.

Thanks for the advice, however even after I clean booted and uninstalled my network security, I still can’t get past the 8th file without the message “connection error… Retrying” showing up.
I’m pretty sure it has something to do with the new patch sinced I have never had this problem before with other patches from gw2, plus I don’t think its probable that more than 1 person is having the same issue because our computers are malfunctioning on the same date.

My computer is new, just bought it in february and has been running the game without any errors until this patch that occured on friday

Guys, you’re not alone. I’ve got the same problem. Really glad to know, that I’m not the only one. Thank you ArenaNet for corrupting our launcher! >:3

Is this going to be fixed soon? It’s been days now

What the hell it has been more than a week now

I finally got it to finish after leaving it open for a while. I still don’t get what was causing it.

Aevic.9675:

I finally got it to finish after leaving it open for a while. I still don’t get what was causing it.

Same,I left the launcher on all night again(3rd time i believe). When i woke up it was “Disconnected,retrying” so i restarted the launcher and it had 4 files remaining instead of 8,after that it downloaded normally.

It seems it’s fixed now, It fully downloaded the patch without the “connection error.. Retrying” appearing. If it was solved due to someone, thank you

So people still having problems? I’m still having the issue and I’m stuck at 20 files remaining, been like this for over a week, didn’t even get the chance to even try weapons facility

Having the same issue as everyone else in this thread. A quick google search brought me here. I haven’t patched in awhile, but now its stuck on the last file 1KB and won’t download.

As per instructions here I am going to leave the client up and see if that works. I also tried a gw2.exe -repair and that didn’t help.

Fixed now. Waited and good to go.

Thanks

so big surprise im also having this issue . granted i just bought the game and this was my first download . its is pretty frustrating to pay the money for the game then wait the time it takes to download just to see that one.. one file wont download haha i have also turned my firewall off for this file.. can anyone help?

Changing the language to French or German in the top right corner has been working for some experiencing this issue. You can change it back after the download completes.

It will redownload unfortunately, but many have confirmed that it works.

I only have this problem when i trie to patch gw2 while using a UMTS Stick.
But i have a work around while the general problem is not fixed.

Step 1: Load all Datas up to 99% (1-3 files remaining)

Step 2: Use a VPN freeware software solution to get a new identity

Step 3: Restart the launcher
" Now you are not connected to gw2 update Servers directly. You will send your request to the VPN Server and this Server will get the Data without problem from the update server and deliver to you. "

Step 4: Shut down the VPN software

Step 5: Enjoy playing GW 2

So it seems that the problem is the conection to the update server, not the client itself. Maybe the last file is stored on a central update server, while all other Datas can be loaded from other Servers and there is a problem with a special DNS Server, so the client can’t connect to this special server?

i hope you excuse my bad english and this solution will help some other players while waiting for a working fix.

I am also having this issue. VERY FRUSTRATING

Try the suggested fixes.

So for the past three days I’ve had this same issue as you guys did almost a year ago haha xD My patcher will have a solid, strong connection and all of a sudden will kick out and I’ll get the “Connection error… Retrying”. This can be fixed by constantly restarting the client until I get to the last file (This takes hours) then I get the “Connection error…. Retrying” before it even manages to connect… The funny thing is, my internet is in perfect shape and I’m even signed into the launcher… Any help? As I’m writing this I’m generating my log so I’ll post that up when it is done.

I’m running Windows 8.1 64-bit on an ACER Predator, no firewall or AntiVirus is running at the time of this writing. Pls HALP haha

PS. I’ve tried every single fix I’ve managed to find on the internet for this issue!

Cheers,
Taterazay

I’m having this issue now! Can’t seem to repair it.

Already tried different methods:

*Complete reinstall
*Changing Language
*Deleting local.dat

Still stuck at 1 file remaining.

Anyone knows what else I’m missing?

Regards,