Patch is not working

Patch is not working

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Posted by: Grymlocke.1067

Grymlocke.1067

As topic says

Loading launcher

error message: Connection error(S) Detected Retrying

and does nothing

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Posted by: Donari.5237

Donari.5237

People on Reddit are reporting that problem as well. One said he restarted the launcher a number of times and it finally started working. Mine is … sorta working. It’s oozing along at 0 to 2KB/sec, but I have made it to 75% and given the connection issues I’m not going to restart to try to get it going faster.

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Posted by: Angus.5961

Angus.5961

Same here, got to about 280 MB and its sitting there at 0-2K/s

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Posted by: Garambola.2461

Garambola.2461

Yes. Mine is rarely going over 10 kB/s too. This may take the rest of the evening…

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Posted by: Unknown.2189

Unknown.2189

I’m having the same problem and also the forum is loading verrrrrrry slowly for me.

Link Triforce/Atticus Roach
-Warrior/Necromancer-

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Posted by: Randulf.7614

Randulf.7614

This happens on every patch when a large amount of ppl try patching at once. It’s annoying..but it will resolve itself (well normally it does)

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Posted by: Thanks.6859

Thanks.6859

Low fps 7-8 high ping 100-400 1kb download speed on patch its your computer even Nc soft and Arena net will tell you this

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Posted by: zaneber.6908

zaneber.6908

mine is at 99% with a few hiccups at various points, just let it sit and do it’s thing

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Posted by: Artorius.6178

Artorius.6178

No speed problems here, but rather a launcher that is crashing every 2 seconds.

Luciana Aventius – Ranger – Gandara

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Posted by: Grymlocke.1067

Grymlocke.1067

Still nothing….. cant wait for Anet to say “its nothing to do with them”

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Posted by: Kidel.2057

Kidel.2057

Anet engineers are working on it

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Posted by: Thanks.6859

Thanks.6859

CRASHED 2 TIMES NOW

  • Crash <—*
    Exception: c0000005
    Memory at address 00000000 could not be read
    App: Gw2.exe
    Pid: 7980
    Cmdline:
    BaseAddr: 00170000
    ProgramId: 101
    Build: 53068
    When: 2015-09-15T20:06:19Z 2015-09-15T13:06:19-07:00
    Uptime: 0 days 0:10:18
    Flags: 0

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Posted by: Shen Slayer.3058

Shen Slayer.3058

Don’t you guys will get blamed for it, Anet has a history of blaming the players.

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Posted by: Grymlocke.1067

Grymlocke.1067

sigh…….

Ive just heard the patch broke fractals tab to join fractals as well … epic

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Posted by: Thanks.6859

Thanks.6859

ArenaNet, LLC.

3180 139th Ave SE

5th Floor

Bellevue, WA 98005

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Posted by: Killthehealersffs.8940

Killthehealersffs.8940

No speed problems here, but rather a launcher that is crashing every 2 seconds.

Try to instal ’’AdwCleaner’’
http://download.cnet.com/AdwCleaner/3000-7786_4-75851221.html

It does help with that problem
Push ’’Start’’
Then ’’Clearing’’
And a pop up will show up that forces you to Restart the Pc

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Posted by: Valdur.3607

Valdur.3607

Launcher crashed after downloading 25% of patch.

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Posted by: Dawdler.8521

Dawdler.8521

Well there is something off with todays patch. Mine has been downloading the remaining 1 file for like an hour now (doing other things, so running it in the background). I can still launch the game but havent tried playing yet.

It is definetly not normal behaviour even during heavy load on patch days.

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Posted by: Y tung.1942

Y tung.1942

My launcher keeps crashing during the update. Once it reaches 14% it craches.

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Posted by: Drow.2081

Drow.2081

Mine did the “cannot connect” thingy but it has done that before. My solution is to shut off the launcher completely. Run Ccleaner. Give about a 5 minute wait (read forums or do whatnot). Come back and click launcher again. Worked perfect.

Make sure you do not have back ground programs running or anything open when launching. Don’t make your PC work for it.

I just woke up from a nap where I was dreaming about kittens, Kidel.2057. Lol.

I also post on guildwars2guru.

(edited by Drow.2081)

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

We believe that this issue has been resolved, and apologize for the inconvenience.

If you continue to have problems connecting, please update here.

Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Tanought.5428

Tanought.5428

just crashed again in an spvp match

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Posted by: Mitz.5741

Mitz.5741

My client gets to the “Initializing” part and then it crashes!

Ty for killing bronze league, now i cant play

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Tanought and Mitz — thanks for the reports. Passing them along right now. (Can you give me your locations, and whether this is a new issue for you?)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: azyume.6321

azyume.6321

Can’t finish download even after a repair or using a specific IP.

At first try, the initial 50% was downloading normally but speed dropped drastically after, 50KB/s to 200 KB/s then it got stuck at 99% at 0 to10KB/s.

Third try now after the repair and speed is incredibly low 1 to 8KB/s with several minutes reporting as 0KB/s

Guardian Commander
Thief / Mesmer / Elementalist / Warrior / Necromancer / Ranger / Engineer / Revenant
Crystal Desert – Eredon Terrace – Fort Aspenwood – Stormbluff Isle

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Posted by: jagabs.5086

jagabs.5086

I’m also having this issue as well. I’m always stuck at 0 KB/s with only 1 file remaining.

I did try repairing and restarting the client several times but the issue is still there.

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Posted by: Tanought.5428

Tanought.5428

This is a new issue for me, I never(very rarely) experience client crashes up to this point things have been smooth, yet today I crashed twice in a half an hour of playing spvp.

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Posted by: Randulf.7614

Randulf.7614

Happened to my guild friend. It crashed for a second ago after patch and is now downloading again. EU/UK, Gunnars Hold

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I believe there is more than one issue. I think we’re having connection issues and issues with PvP (which of course includes SPvP). I’ve seen the build notes for a fix for the PvP issue, and the other connection and/or download issues also is being researched.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: poisonedsodapop.9348

poisonedsodapop.9348

I also cannot patch the game without crashing. It has happened to me in the past but usually sorted itself out but now I can find no way around it, not even a repair.

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Posted by: kiryuuki.3264

kiryuuki.3264

I’m having the infinity 1% issue on my husband’s laptop while I’m updating his launcher.
Already updated mine and took almost 1h to finish this 1%

The Six Gods Squad [SIX] – Crystal Desert

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Posted by: Grymlocke.1067

Grymlocke.1067

Well done, 2nd patch now cant even login to server at all !

is there a reason why when the game has an issue it takes like 3 minutes to get a page on the forum to work? taken me over 6 minutes to get this small post written and uploaded.?

Attachments:

(edited by Grymlocke.1067)

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

We made a Hot Fix at 12:30 PM, but I’ve seen a few reports of PvP issues after the build. I’ve reported and we’ll see what transpires.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Dawdler.8521

Dawdler.8521

We made a Hot Fix at 12:30 PM, but I’ve seen a few reports of PvP issues after the build. I’ve reported and we’ll see what transpires.

Even the latest build has the exact same behaviour – 1 file remaining, loading incredibly slow… but you can still play just fine.

Funny thing is, 3 in our guild got the 1 file remaining almost like there was no patch, but 1 guy got 300mb (and we where all playing just before the build came up, so all running the same build then).

Edit: Tried the launcher again now and finally it got the last file at fast speed. 88mb I think.

(edited by Dawdler.8521)

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Posted by: azyume.6321

azyume.6321

Modified the command line from -assetsrv 194.25.94.170:80 to -clientport 443 and it finally worked by downloading at max speed and patching fast.

Guardian Commander
Thief / Mesmer / Elementalist / Warrior / Necromancer / Ranger / Engineer / Revenant
Crystal Desert – Eredon Terrace – Fort Aspenwood – Stormbluff Isle

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Posted by: jagabs.5086

jagabs.5086

The command line -assetsrv 151.249.90.199:80 worked for me at max download speed.

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Posted by: Mitz.5741

Mitz.5741

After 2-3 hours it finally started working

Ty for killing bronze league, now i cant play

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Posted by: Agemnon.4608

Agemnon.4608

Still slow on my end. I tried all the suggestions even Azyume’s and resetting my Norton Firewall and resetting the thing in CMD and nothing seems to work.

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Posted by: poisonedsodapop.9348

poisonedsodapop.9348

The new patch still doesn’t fix my crashing issue. It downloaded to about 34% before the whole patcher just locked up. Sometimes it doesn’t start, sometimes it gives me the option to send a log to Anet (which I do) and sometimes it just stops.

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Posted by: Jimson.5168

Jimson.5168

It might be me since I just upgraded my net drivers but I have been experiencing screen freeze and delayed weapon response (sits there and flashes at me).

Also the first time I tried to zone I was dumped back down to downloading the update again. Since I already had the latest patch, I was able to log in right away but lag issues still remain.

Edit: Got DC’d 3 times in < 10mins. Game unplayable… resetting everything but not holding breath.

Edit2: (with apologies) the DC problem caused by latest HP net driver updates resetting WiFi and Enet settings back to default… Energy Efficient Ethernet setting was re-enabled which cause my connection to cycle on on off and WiFi security key was cleared. (Doh!)

The only remaining issue was the launcher coming up to load the update again the first time I tried to port to another zone.

(edited by Jimson.5168)

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Posted by: dkayl.6509

dkayl.6509

i still cant download the patch… and i cant get out of pvp map ( i was in a match and now i cant get out..

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Posted by: Elendur.7036

Elendur.7036

I tried the last step and it worked for me:

1. Go to the GW2 shortcut properties
2. Add behind the file location: -assetsrv
Example: GW2.exe" -assetsrv
3. Fill in an Asset IP from this list http://gw2status.de/
4. Patch!

5.Stuck at downloading 1 file? Try removing the assetsrv argument or change it to something else (I used: assetcdn.101.arenanetworks.com) <— Thanks /u/howellq

Got this tip from Reddit. Credits to iRemz

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Posted by: notorious bob.2061

notorious bob.2061

Not resolved. Downloader/Client crashed 50+ times.. restart, do a little, crash, crash, crash, restart, crash, restart, do a little crash! Grrrrrr!

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Posted by: dkayl.6509

dkayl.6509

I tried the last step and it worked for me:

1. Go to the GW2 shortcut properties
2. Add behind the file location: -assetsrv
Example: GW2.exe" -assetsrv
3. Fill in an Asset IP from this list http://gw2status.de/
4. Patch!

5.Stuck at downloading 1 file? Try removing the assetsrv argument or change it to something else (I used: assetcdn.101.arenanetworks.com) <— Thanks /u/howellq

Got this tip from Reddit. Credits to iRemz

Thank you it work for me with 151.249.89.12:80

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Posted by: Lyp Sao.1375

Lyp Sao.1375

worked here the normal way.
291mb
pve/pvp accessible
LA full of people

Don’t fight the other ants
Fight the queens

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Posted by: Nvidius.3512

Nvidius.3512

The attached screenshot is the issue I’m having. Earlier on 9/15, when the servers were brought down for the update, the client was closed and instantly after it closed, I restarted it. It then started to present the issue displayed.

I noticed under Account Security settings that there were multiple connections for the same IP. I was able to disconnect from all of them except for one.

I have tried:
- Uninstalling the game and removing all registry entries. (When attempting to reinstall, the installer is creating the same error message. Not sure if the download completes, just seems to download more slowly at the end))

- Flushing DNS and restarting router/PC.

- Installing on my laptop which is on the same network, no issues.

- Installing/updating client on roommate’s PC on the same network, no issues.

Attachments:

(edited by Nvidius.3512)

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Posted by: cpnjac.9053

cpnjac.9053

Still having the “1 file remaining” issue. Have tried everything I’ve seen documented. (-assetsrv, -repair, delete local.dat, language change)

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Posted by: nightdecay.4692

nightdecay.4692

yep not resolved. client still crashing when patching. right now i’m trying to change the servers, one made it to 5% then crashes, another to 8% then crashes, and now i’m on my third… we’ll see if that one crashes too. repairing the client doesn’t work for me i’ve repair 6+ times already and they all crash at 1%. had to restart the system and re-install the client and still doesn’t work. wtf?!

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Posted by: cpnjac.9053

cpnjac.9053

This issue is still not resolved. I have tried every solution I’ve seen posted, and I still have one file remaining that will not download. I’m on a cable connection in western NC, USA. Most of the patch came down at 5-7MBps; I can’t maintain 50KBps for this file.

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Posted by: Agemnon.4608

Agemnon.4608

Still having the “1 file remaining” issue. Have tried everything I’ve seen documented. (-assetsrv, -repair, delete local.dat, language change)

Same here and sometimes when trying to screenshot it’ll crash or randomly crash during Teq