Patcher Crashes

Patcher Crashes

in Account & Technical Support

Posted by: Brahms Frost.1876

Brahms Frost.1876

For some reason no mater what I have tried to do I get this crash. See attachment.

I have tried everything and nothing seems to work. Please help. Thank you.

Attachments:

Patcher Crashes

in Account & Technical Support

Posted by: nottsgman.8206

nottsgman.8206

you need to remove all Lavasoft programs from your computer (such as Ad-Aware), that is what is causing your crash.

70 ‘mains’ and waiting for more slots
| 61 Asura | 5 Charr | 2 Norn | 1 Human | 1 Sylvari |

Patcher Crashes

in Account & Technical Support

Posted by: Brahms Frost.1876

Brahms Frost.1876

Tried it. This still appears as the crash source:

LavasoftTcpService64.dll

Patcher Crashes

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Here is the results of a Google search addressing this issue:

https://www.google.com/search?q=how+to+remove+LavasoftTcpService64.dll&ie=utf-8&oe=utf-8

Good luck.

Patcher Crashes

in Account & Technical Support

Posted by: Brahms Frost.1876

Brahms Frost.1876

I tried removing that file. The patcher won’t even connect without it. So I placed it back in and the patcher connects. Apparently I need that DLL. Can someone tell me how to fix this, please?

Patcher Crashes

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

From the Sticky above: https://forum-en.gw2archive.eu/forum/support/support/Crash-Issues-During-Patching/first#post6281040

I’m afraid you will have to remove the LavaSoft files.

You can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance, if you so desire.

Good luck.