Payment Authorization Failed?
If you contact CS, they will be happy to assist you with your Billing issue.
Top of Page – Support – Submit a Request. Good luck.
ArenaNet Communications Manager
We really need to ask that you contact Customer Support about this. It’s not possible to answer such a question in the forums, but we can give you individual and personal attention via a support ticket.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet