Payment Error with Gem Store
ArenaNet Communications Manager
Hopefully that sorted out for you, but if not, I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to help you make that purchase.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet