Guild Wars 2

A friend in my guild had a payment done with paypal, but then paypal reversed that payment.

Now he cant login.

Is there any possibility that he can redo the payment for his account?

He has posted a ticket (120906-003683) but still no answers.

Please help!

All he can do is wait the 12 days or so it takes for support to get back to him. That first post will probably for information, clarification, etc….and then another 12-15 days, and he will be able to log in again hopefully.
Sorry….

so basically paypal reversed my payment without my knowledge (wasnt checking e-mails was logged to gw2 all day) due to some paypal balance issues and my account started having error 122, now i bought a new serial its the account im talking from and i wonder if u will link my accounts so i dont miss my lv 80 character and all my work ill understand if u wont because it was a payment that reverted even if it was without my help but id like a response from someone if u will or not so i know to close ticket or not and not wait in vain ticket number is (120906-003683) tnx alot in advance

id still like an official response on my case before i close my ticket and starting a fresh char

You’ll likely have to wait for a response on the ticket then but as Veeber said they’ve basically said if a chargeback occurs the account is terminated and cannot be reopened.