Pc shutdown always at the same moment

Pc shutdown always at the same moment

in Account & Technical Support

Posted by: MrFlash.1764

MrFlash.1764

Hi, i have played guild wars 2 from the headstart without any problems with my pc..
Now i’m a Lv 72 Warrior and i’m playing the “Temple of the Forgotten God” Story quest..
When i’m in the temple i kill the risen and the risen crab still no problem, i anter the room en kill the risen and still no problem.. When i touch the “alter” ther is now a veteran mesmer to fight with and when it’s killed me screen becomes black and my pc shuts down!! I did the quest 3 times and 3 times the same problem.. the last time i had lowerd my graphics for that quest but without result.. Is this a bug or somthing that crashes my pc?? Beceaus i can play houres an houres the game without that problem but if i do this quest the strange shutdown.. Thanks for your attention

Pc shutdown always at the same moment

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi MrFlash – If you are able to, could you please attach your crash report to the thread? You can locate it by navigating to Documents\Guild Wars 2 and it will be the ArenaNet.log file.

Pc shutdown always at the same moment

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

as posted in the other thread, the shutdown is OHP

when was the last time you cleaned the vents on the laptop?

Pc shutdown always at the same moment

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Posted by: MrFlash.1764

MrFlash.1764

Here is my ArenaNet.log

Attachments:

Pc shutdown always at the same moment

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Posted by: MrFlash.1764

MrFlash.1764

as posted in the other thread, the shutdown is OHP

when was the last time you cleaned the vents on the laptop?

But when only the shutdown in this quest and not when i play houres in the world.. And how do i clean my vents?? Sorry for the question, but i’m not a computer expert..

Pc shutdown always at the same moment

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

compressed air or a static filtered vacuum cleaner on low

Pc shutdown always at the same moment

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Posted by: MrFlash.1764

MrFlash.1764

Thanks for the tip xp

Pc shutdown always at the same moment

in Account & Technical Support

Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

get a can of compressed air, open your system and blast it out, try and get as much dust out as possible, do this with it unplugged(probably outside, as i would guess alot of dust has built up)

once had a woman bring me a computer for her husband, they where worried because it “smelled funny” i opened it, it was packed tight with dust and paper/cloth scraps, and dead mice……the cpu fan couldnt spin the smell was from all the stuff cooking as the pentium4 preshot got into the 90c range………….

hope yours isnt that bad….

AMD FX-8350@4.8ghz on air(SilverArrowSB-E Extreme) , 32gb 1866mhz(10-11-10 cr1)
PCP&C 1200watt TC, Crosshair V F-Z, Sapphire 290x

Pc shutdown always at the same moment

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Posted by: The LZ.7891

The LZ.7891

Find out what kind of computer you have and you can
search for videos on various sites and see how you disassemble
your computer or otherwise clean it.