People trying to access my account

People trying to access my account

in Account & Technical Support

Posted by: outfctrl.2791

outfctrl.2791

Has anyone here been getting random emails from Arenanet about people trying to log into your account?
I have gotten three this morning from random places in China already, all trying to log in to my account while I was sleeping last night.

A log-in attempt from the following location is currently awaiting your authorization.

Address:
City:
Region:
Country:

This location is approximated based on information provided by your Internet Service Provider. If in doubt, deny the request and try again.

If you are certain this log-in attempt was not made by you, then someone else knows your log-in credentials and you should change your password immediately via Account Management.

For security purposes, we alert you each time your account is accessed from an unrecognized location. To authenticate this log-in attempt, please click the link below:

(edited by outfctrl.2791)

People trying to access my account

in Account & Technical Support

Posted by: Gesiah.4157

Gesiah.4157

I had the same thing happen. Attempts from a location in China. This is ridiculous and has to be due to something on ArenaNet’s end. It’s too consistent for them not to be the problem. I haven’t signed up for a single fan site so if they have my account name and password it must be from something at the source.

People trying to access my account

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hi Outfctrl.

I would ask you please not to click that link provided and change your password for one totally unique and new, please. This should be enough.