Guild Wars 2

Hi!
I had the ping problem (ppl now have after last patch) already before (and i know, im not the only one had this problem already before last patch). I dont have it every day (sometimes nothing in 2 weeks) and than it restart again. When it restart i have it like 30mins – 3 hours one or two times a day (maybe more often a day, but i dont know because im quite busy irl, so i didnt play that much the last months). Last restart of the pingspikes were today afternoon (maybe earlier but i was offline since yesterday 11pm CET). The first time i had the problem for several days was in july 2016. I never had fps drops during this!

I already wrote a ticket like a month ago, after i saw several threads in forum from other ppl who had same problem at the same time. I also mentioned this to the support, but because my own connection is bad most of the time the support closed the ticked and said it is all only because of my connection, so my provider has to solve the problem.

BUT: my connection issues never caused pingspikes in the last 4 years. I can lag hard but my ping always was not higher than 100, so it wasnt spiking like this. Im sure not an expert but im very sure that the pingspikes are not a problem caused by my bad connection/my provider, its caused by the ncsoft servers!

Still it maybe makes no sense to re-open a ticket and get the same answer. So i try it here. I found several little threads from other ppl about same problem after last patch, but only few little threads maybe dont get enough attention, so lets try to make a big one and hope anet will start to think about it…

So if you ever had the pingspike problem in the last months, no matter if it was already before last patch and no matter if you dont have it atm and no matter if you already posted it in this forum than pls post it in this thread (again), so we get a big one that cannot be ignored.

Few pics from several tracert/ programs i run during the pingspikes today, maybe someone with more knowledge about connection issues and server- or ip-problems can see something helpful there:

1. Game Advisor (it was running during the problem, but tbh it always looks like this no matter if there is a pingproblem or not ingame and no matter at what daytime i make this test…)

from pingplotter

and ingame ping:

You can see the problem(s) start long before ArenaNet servers.

You can submit your findings to the Tech CS Team and/or your ISP.

Good luck.

hi thx for your answer, but as i said, there are 2 different problems. My connection issues (they are always there but never ever caused pinkspikes before july 2016), so i lag because of packet lost already before anet servers (i always do since gw2 release, more or less, i know this). But i never had pingspikes like this before july 2016 and also the pingplotter never looks like this when i dont have pinkspikes. So there are 2 problems: one packet-lost problem from my connection and the pingspikes from something else.

That my connection is bad makes it easy to say that everything is caused by my connection but im sure the pingspikes are not or at least not only from my provider. I lag since gw2 release, but never had pingspikes before. Also im not the only player having this pingspike problem and im sure at least some of them have different provider and routing than me…

Jazz.4639:

hi thx for your answer, but as i said, there are 2 different problems. My connection issues (they are always there but never ever caused pinkspikes before july 2016), so i lag because of packet lost already before anet servers (i always do since gw2 release, more or less, i know this). But i never had pingspikes like this before july 2016 and also the pingplotter never looks like this when i dont have pinkspikes. So there are 2 problems: one packet-lost problem from my connection and the pingspikes from something else.

That my connection is bad makes it easy to say that everything is caused by my connection but im sure the pingspikes are not or at least not only from my provider. I lag since gw2 release, but never had pingspikes before. Also im not the only player having this pingspike problem and im sure at least some of them have different provider and routing than me…

It’s just your provider / hops getting worse. Everyone on the map would have to have a huge ping spike for it to be the server. Usually there’s lots of comment about it in map chat and a follow up from Anet. One person not having an issue means it’s not the server. Since it’s not possible for one person to have no issues on the same server if it is actually the server being the problem.

Pings are not important and can be throttled or entirely ignored depending on how the owner of the network has configured it. The pathping command estimates packet loss through another method, by relying on the response of failed packets, but it’s still only an estimation. In your first screenshot, it’s the in between lines with the | that show the estimated packet loss between the nodes.

@andraus: thx for your answer! as an amateur in server- and connection technics i thought the same, because it sounds logical. But like 2 years ago we had 2 guildmember rly pros in it, both said, that it is known and possible to have a server issue that dont hit all ppl on the server. no one can explain why this is possible but it is. since then i made the experience in wvw for ex. like 90% of the zerg in wvw are complaining about hard laggs some days but there are also few ppl dont have any problems during standing right beside me… and how do you explain, that there are a lot of ppl with the same ping problem atm and the month before? i saw ppl complaining about it in mapchats and in engl and german forum, also in my guild (interesting: ppl have the problem not always at the same time than me). they have different provider, life at different places and even countries. Just coincidence? I cant believe it. Also im not saying it is the server for sure, maybe it is something on the server or the software or the rooting from anet in between their servers, all i say is, that i think its not problem of my provider (alone), anet should look at it too instead of just give all back to the providers…

@healix: thx to you too for your answer but im not rly sure that i understand all you are saying. maybe im too noobish in english and technics to understand
The only thing i get is: " In your first screenshot, it’s the in between lines with the | that show the estimated packet loss between the nodes." Does that mean there is no packet loss shown in the game advisor screenshot (the first one), except 1% and 2 %? And can you explain what the lines above the one with the | mean than? For ex.:

10 —- 100/ 100 =100% 93/ 100 = 93% 206-127-157-102.ncsoft.com
0/ 100 = 0% |

And what is your in general conclusion about all my screenshots? i mean, you say ping is not relevant but with an ingame ping from 2000 its unplayable and i still think the pingspikes arent caused by my provider. So what can i do? a ticket to support got closed more than one time because anet says its my connection…

I’ve been getting extreme ping spikes since a day or 2. When I run speedtest.net my ping is 30-40. I normally have 70-100 ingame, but now it’s always 300-400 and often goes up to 2000. The game has been unplayable for me the entire day. I hope it’s just a temporary thing.

hi ferdi thx for your post. lot of ppl have this problem from time to time (i have it periodically since july 2016 for ex.), sadly most of the ppl dont post in this forum it seems