Guild Wars 2 Forum - Account & Technical Support

Persistent Crashes

My guild wars 2 is crashing every couple of minutes, I do the recommended steps but that dosn’t help. A perfect example was I was in the middle of the fight agenst the boss named the “Shatterer” and he had about a quarter health left when my game froze and shut down. When I re logged on the other players had killed him and recived their rewards, but I didn’t. this is a persistent issue that needs to be fixed now!

Persistent Crashes

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Posted by: oogieice.9640

oogieice.9640

my game also keeps crashing. i can only play for about 5 min and then it crashes. this needs to be fixed

Persistent Crashes

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Posted by: TooNu.4530

TooNu.4530

I’m getting a bit tired of the crashing too. I know PCs often mean solving these problems are difficult, BUT, I am dissapoint.

Persistent Crashes

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Durneviir – Crash issues can occur for a number of different reasons so unless this were a widespread issue where a good majority of the players are crashing within the exact same circumstances this can be difficult to narrow down as something that requires a fix.

That being said, I’d start with sharing what troubleshooting steps you’ve tried in addition to perhaps a crash report (ArenaNet.log file, located in Documents\Guild Wars 2) in addition to your system specs.

Persistent Crashes

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Posted by: johnpoc.8732

johnpoc.8732

I had the same issue and found a post where some random guy explained possible causes for this error (couldn’t find it again). Post said that crashes were caused either by low RAM memory (2GB or less available) or a x32 OS (being x64 more suitable). Tried it myself and changed alot, no more crashes for me this far. Hope it helps

Lockn Loada/Ryu Shueki
[RUN] solo/duo roamer