Guild Wars 2

Display names will only be changed if they meet the following two requirements:

• A display name will be changed to prevent the disclosure of personal information. For instance, the display name is the player’s real name or even email address.
• An offensive name will be changed

I did a thorough web search of “trp” and could not find anything close to what would disclose your personal identity. I saw nothing that would link “trp” to your bank accounts or social media. In fact it as just pages and pages of stuff not even related to much of anything of substance.

Your email attached to your account is not public and cannot be used to identify you. I’m sorry but you do not meet the requirements for a display name change.

If you are concerned about your logins to your other online accounts you should take measures to secure them. Change the email address attached to them if you feel your email was compromised, do virus and malware scans, and change passwords, etc. You should never use the same login names and passwords for important accounts to start with. If one account gets compromised the rest might be as well.

If your ticket is older than 7 days, post the ticket number up in this thread with a brief explanation. It definitely works, my friend had her account stolen for over a month and CS didn’t get back to her until I posted there.

Of course, getting back to her and doing a satisfactory job of fixing their mistake is completely two different things.

Well, I really hoped that a websearch of trp will provide negatives. I forgot to mention that there was a login attempt from region 81, Bangladesh. Not sure if this was done by proxy or something but someone out there knows my password and login. Naturally I’ve changed my password. Not sure how to say thing without disclosing too much information but with that occurred, I can’t have the name trp on public display.

I made this account a long time ago (4 years?) and I didn’t know the ID would be on public display and the weight of risk I was taking. But I thank you for your response @JustTrogdor.

@Pandaman, I’ll check that out promptly, thank you.

trp.1860:

Well, I really hoped that a websearch of trp will provide negatives. I forgot to mention that there was a login attempt from region 81, Bangladesh. Not sure if this was done by proxy or something but someone out there knows my password and login. Naturally I’ve changed my password. Not sure how to say thing without disclosing too much information but with that occurred, I can’t have the name trp on public display.

If someone unauthorized attempted to login to your account you should do the following:

• Scan your computer for virus/malware/key loggers
• Change the password for the email address attached to your account after you are sure your computer is clean.
• Contact support and tell them your account might have been compromised,
• Follow the instructions they send you.

Your Display Name has nothing to do with log-in. Whoever tried to compromise your account doesn’t need, or want, to know your Display Name. They are only interested in the email address and password associated with your game account. If you have used that email address anywhere else on the internet, such as emagazine sites, or other forums, etc., that can be where they found the email address. Same goes for your password.

This is why the Security articles expressly suggest you use an email address and password that has not been used anywhere before.

Your Display Name has no security risk associated with it. Good luck.

Inculpatus cedo.9234:

Your Display Name has nothing to do with log-in. Whoever tried to compromise your account doesn’t need, or want, to know your Display Name. They are only interested in the email address and password associated with your game account. If you have used that email address anywhere else on the internet, such as emagazine sites, or other forums, etc., that can be where they found the email address. Same goes for your password.

This is why the Security articles expressly suggest you use an email address and password that has not been used anywhere before.

Your Display Name has no security risk associated with it. Good luck.

Thank you for your response. Now that you’ve mentioned it, is it possible to change both email and display name tied to the account? I made this account 4 years ago with little to no knowledge of net security or anything of the like.

trp.1860:

Thank you for your response. Now that you’ve mentioned it, is it possible to change both email and display name tied to the account? I made this account 4 years ago with little to no knowledge of net security or anything of the like.

You can change the email address associated with your account by submitting a support request. Once again, before doing so I strongly suggest you make sure your computer is secure since it seems you might have some vulnerabilities. If you are not sure that you can secure the email address attached to your account you can create a new email address from a different provider and contact support that way. Then again if your computer isn’t secure that might pose a problem, but not likely unless a hacker is following your every move which I doubt.

You won’t be able to change your display name as mentioned by myself and others it does not disclose any personal information about you and is not tied to any account security. Also it is unlikely you made the account 4 years ago since GW2 isn’t that old.

JustTrogdor.7892:

trp.1860:

Thank you for your response. Now that you’ve mentioned it, is it possible to change both email and display name tied to the account? I made this account 4 years ago with little to no knowledge of net security or anything of the like.

You can change the email address associated with your account by submitting a support request. Once again, before doing so I strongly suggest you make sure your computer is secure since it seems you might have some vulnerabilities. If you are not sure that you can secure the email address attached to your account you can create a new email address from a different provider and contact support that way. Then again if your computer isn’t secure that might pose a problem, but not likely unless a hacker is following your every move which I doubt.

You won’t be able to change your display name as mentioned by myself and others it does not disclose any personal information about you and is not tied to any account security. Also it is unlikely you made the account 4 years ago since GW2 isn’t that old.

I’ve found nothing on mbam and kapersky. 4 years seems too much too, my memory doesn’t serve me well, it’s 2 and half years. I will be sending a support ticket for right away, thank you.