Guild Wars 2

I would like to get in touch with a moderator, since there is a person in game that somehow figured out a friends personal information (And Email) and has gone on to using multiple accounts to harass, mock and create characters that have that personal information as the name.

Your friend should submit a ticket to support with as much information as possible. I’m assuming they’ve already sent reports in-game, so you will just want to note in the ticket that this is a pattern of harassment. They should be able to look through the history.

I’ve had exactly the same thing happen in a different game; the person used some mutual friends on Facebook to get details and make characters with personal information as the names.